Job Overview

Oversees the administration and continual improvement of quality management systems.

Job Requirements

Quality System Management

• Develop and maintain ISO 9001, and other relevant quality management systems
• Ensure product compliance with regulatory requirements (UL, DNV, etc)
• Lead review and audits, drive the procedure improvement on timely basis

Operational Quality

• Implement advanced quality planning (APQP) and production part approval process (PPAP)
• Responsible for product quality (IQC, PQC FQC, NCM, etc)
• Introduce quality tools to enhance the problem-solving skill and drive the improvements continuously.
• Responsible to achieve quality performance target and drive quality cost reduction.
• Build quality culture within plant.

Customer Quality

• Manage the customer concern, complaints and etc.
• Support customer audits and facility tours
• Provide profession service to customer from quality perspective to support the business grow.

Team Management

• Lead, mentor, and develop quality engineers, inspectors, and technicians.
• Conduct performance reviews and establish development plans for team members
• Foster cross-functional collaboration with Engineering, Manufacturing, Supply Chain, and Customer Service

What your background should look like

Education & Experience

• Bachelor’s degree in engineering, Quality Management, or related field preferred
• 10+ years’ experience in manufacturing quality control or related. Molding, stamping experience as a plus.
• 5+ years’ experience in management role

Technical Skills & Language

• Proficient in quality management tools (SPC, Problem Solving, etc.)
• Six Sigma Green Belt or Black Belt certification as plus
• IATF 16949 experience as plus
• Fluent in English

Core Competencies

• Strong leadership and people development capabilities
• Excellent problem-solving and analytical thinking
• Effective communication skills across all organizational levels
• Customer-focused mindset with ability to manage escalations diplomatically

Competencies