Senior EMEA Technical Support Specialist (focus HV)

Why you should join:

As a Senior Technical Support Specialist, you’ll become part of our Professional Services Team – the engine behind TE Energy EMEA’s most advanced and high-impact projects. This team manages cross-functional services and drives initiatives like large-scale cabling projects for photovoltaic and wind farms, tender submissions for power utilities, and end-to-end technical support for our sales operations.

In this role, you’ll collaborate with Product Management, Sales, Customer Service, Quality, Manufacturing, and Finance, becoming a key technical voice in tenders, RFPs, quotations, and daily customer queries. Your expertise will directly influence the quality and success of our proposals and projects across the region.

If you're ready to contribute to the future of sustainable energy and work in a dynamic, international environment where your input truly matters – TE Energy is the place for you.

Your main responsibilities:

•    Supporting in taking care of dedicated GPLs (focus HV cable accessories)
•    Providing the day-to-day technical support for sales and business development  
•    Defining, selecting and verifying products / solutions applicable to customer-specific requirements
•    Coordinating technical audits, type tests, FAT, and post-manufacturing reports, etc.
•    Being the first point of contact for type-test reports, data sheet, drawings etc.
•    Estimating and analyzing costs of the product(s) as support for product management, purchase & finance unit
•    Being an active member of tender and project teams
•    Supporting the tender quotes and RFQ’s (i.a. projects) from technical point of view for EMEA Customers 

Your ideal background:

•    Minimum bachelor’s degree in electrical engineering or similar disciplines
•    Working knowledge of electrical equipment and insulation technology for industrial and utility applications
•    Expertise in HV cable accessories and cable technologies (must have); MV cable accessories and cable technologies will be an asset
•    Excellent written and verbal communication skills in English (written and oral fluency) 
•    Working experience in technical product support 
•    Working experience with project management and task forces as well as experience with product management
•    Common understanding of Energy Industry and energy business trends
•    Customer-oriented mindset

What can we offer:

•    Work in a team where a good atmosphere and team spirit is one of greatest values
•    Private medical healthcare including dentist for you and your family
•    Attractive package of extra benefits of your choosing in My Benefit Platform
•    Multi sport card
•    Delicious coffee
•    Flexible working hours
•    Possibility to work from home or working from the office
•    Modern and comfortable office with chill out zone
 

Competencies