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Legal & Compliance Customer Care Assistant

Job Posting Title: Legal & Compliance Customer Care Assistant  
Job ID: [[id]] 
Job Code: 30003961    
Business Unit: GLOBAL LEGAL (10003025)  
Building: Krakow (N60)  
Band/Level: 6  
Relocation: No  
Travel: Less than 10%  
Education Experience: Other  
Employment Experience: 1-3 years  

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Legal Support Teams provide a variety of general corporate and commercial legal services including contracts, legal rights, obligations, and privileges. They review legal data and advise the organization on appropriate legal action.

Long Description

The role of the Legal Support Assistant in the BPM program is to provide support to TE employees (Business Sponsors), In-scope Business Partners, and legal counsels with the on-boarding, due diligence and approval process in the Securimate software program.  The position will report to the Business Partner Management Program Director.  The role involves supporting the on-boarding of these Business Partners and includes the following responsibilities;

• Communicating with TE employees who are Business Sponsors about third-party onboarding
    - Creating profiles in Securimate and sending out Business Justification forms (BJF)
    - Sending out Business Partner Questionnaires (BPQ) to the Third-Parties
    - Reviewing BJFs and BPQs upon return
    - Supporting Sponsors with their roles and responsibilities
    - Withdrawing profiles when necessary
    - Sending reminders through Securimate and email
    - Troubleshooting and ad-hoc support to Sponsors
• Communicating with TE employees who are Legal Counsel
    - Assisting them with the due diligence and case management workflows in the on-boarding process; Ordering due diligence investigations; Reviewing due diligence investigations, data base checks and media monitoring 
    - Uploading contracts and engagement letters
    - Guiding third-parties through annual renewal process
    - Approving profiles in Securimate on behalf of business unit legal counsel
    - Sending reminders through Securimate and email
    - Training Legal Counsel  
    - Providing reports and analytics to Legal Counsel for managing the on-boarding of Business Partners
    - Supporting Legal Counsel with their roles and responsibilities
• BPM Project Team
    - Reporting and updating activities as required by BPM Director
    - Supporting standardization and best practices
    - Supporting Compliance Counsel as required
    - Blocking/unblocking of in-scope customers and vendors in SAP
    - Supporting SSU requests in EMEA (review and approve/deny request)
    - Supporting charitable donation requests through YourCause platform 
    - Providing reports and analytics to Compliance Counsel for managing the Commercial Legal teams.  i.e. Quarterly Data Analytics reports
• Supporting our TEOA Star Level Journey, currently Star Level 5
• Supporting our constant process improvement
• Supporting implementation of our Anti-Bribery / Anti-Corruption (ABAC) third party training

What your background should look like:

  • Strong interpersonal and formal communication skills
  • Experience in customer service, finance or compliance roles
  • Extraordinary Customer Experience (ECE)
  • Proficiency in Microsoft Excel, Word, PowerPoint
  • Knowledge of SAP, Supplier Set-up (SSU), Supplier Data Central, Customer Data Maintenance is a plus


What we offer

  • Work in a team where a good atmosphere and team spirit is one of greatest values,
  • Private medical healthcare including dentist for you and your family,
  • Attractive package of extra benefits of your choosing in My Benefit Platform,
  • Multi sport card,
  • Delicious coffee,
  • Flexible working hours,
  • Possibility to work from home or working from the office,
  • Modern and comfortable office.



Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity

TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With more than 85,000 employees, including over 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter.

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Generous 401(k) Plan
  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.


EOE, Including Disability/Vets


KRAKOW, MA, PL, 30-552

State:  MA
Country/Region:  PL
Travel:  Less than 10%
Requisition ID:  87793
Alternative Locations:  Cracow
Function:  Legal

Job Segment: Compliance, ERP, SAP, Web Design, Customer Service, Legal, Technology, Creative

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