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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
As a Customer Quality Coordinator, you’ll be the key contact for customer quality concerns, ensuring their questions and complaints are captured accurately. You’ll work closely with manufacturing and sales teams to resolve issues and improve product quality. This role is perfect for someone who enjoys problem-solving and making a real impact on customer satisfaction.
Your tasks
- Manage customer requests, concerns and complaints
- Collection of performance data for producing metrics
- Using SAP to enter complaints and notifications in the quality system
- Direct contact with the customer to obtain information and help progress the complaint process effectively and quickly
- Organising samples and tracking customer sent product
- Work on planned and ad-hoc projects as required
- Maintain a high level of integrity and uphold TE values of integrity, teamwork, accountability and innovation.
Your ideal background
- Min.1 year in a customer service or quality/ engineering environmen
- Excellent communication skills at all levels
- Ability to demonstrate strong customer focus and continues improvement attitude
- Fluent in English, basic knowledge of German will be an advantage
- Assertive discussion skills
- Able to gain and maintain customer intimacy
#LI-REMOTE
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
Our Commitment to Transparent Hiring:
We are pleased to offer you an exciting total package that can also be flexibly adapted to your changing life situation - the well-being of our employees is our top priority!
- Collaborative and friendly work environment
- Extensive training and career growth opportunities
- Life insurance
- Private medical healthcare package
- Employee referral bonus
- Multisport co-financing
- Performance-based bonus plans
Great hiring starts with honesty, and we mean it.
Our job postings are gender‑neutral, inclusive, and never ask for your past salary. We disclose the full salary range and all pay elements, including how they are calculated, upfront - before any employment decisions are made.
At TE, we believe transparency isn’t a checkbox – it’s part of your experience with us.
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
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