Job Description
Job Title:  Customer Service Associate with English (F/M/D)
Posting Start Date:  7/2/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 
Job Description: 

Why you should join:

As a Customer Service Specialist, you will independently manage customer interactions, resolve order‑ and delivery‑related inquiries, and support coordination with production, sales, and finance teams. This role requires strong communication, problem‑solving, and organizational skills, as well as a customer‑focused mindset. 

Job Requirements

  • Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
  • Investigating credit and debit requests and queries to issue credit/debit as necessary.
  • Answering technical queries from customers using online technical references and to offer alternatives using available resources.
  • Driving corrective actions and improvement projects that will raise customer satisfaction levels. 

Your ideal background:

  • Bachelor's degree or equivalent in Business, Supply Chain, Languages, or another field related to customer service and customer interactions.
  • 2–5 years of experience in customer service, order management, or a similar role, preferably within a manufacturing, industrial, or technology-driven environment.
  • Hands-on experience working with CRM and ERP systems, such as SAP or Salesforce.
  • Strong analytical thinking, problem-solving, and communication skills.
  • Excellent organizational skills with the ability to manage multiple priorities and work effectively in a fast-paced environment.

ABOUT TE CONNECTIVITY

TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.

Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

 

Our Commitment to Transparent Hiring:
We are pleased to offer you an exciting total package that can also be flexibly adapted to your changing life situation - the well-being of our employees is our top priority!

  • Collaborative and friendly work environment
  • Extensive training and career growth opportunities
  • Life insurance
  • Private medical healthcare package
  • Employee referral bonus
  • Multisport co-financing  
  • Performance-based bonus plans

Great hiring starts with honesty, and we mean it.
Our job postings are gender‑neutral, inclusive, and never ask for your past salary. We disclose the full salary range and all pay elements, including how they are calculated, upfront - before any employment decisions are made.
At TE, we believe transparency isn’t a checkbox – it’s part of your experience with us.

 

IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.

Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.

Job Locations:

Wielicka Street 28B
KRAKOW, Małopolskie 30-552
Poland
Posting City:  KRAKOW
Job Country:  Poland
Travel Required:  Less than 10%
Requisition ID:  155101
Workplace Type:  Hybrid
External Careers Page:  Customer Service