CUSTOMER SERVICE CO-OP Intern

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

Scope of the role:

ROLE STATEMENT:
To support in daily operations Customer Service Industrial Team at least 30 hours per week.

KEY RESPONSIBILITIES:
Realizing requests coming from Customer Service Team related to:

• checking the delivery dates for the customers
• performing administrative tasks around Sales Force& SAP
   

KEY EXPERIENCE/SKILLS:

Preferably a student of Logistics, Supply Chain Management or Production Management
Open to details
Quick learning skills
English level: B2
Other European language is a nice to have (German, French, Italian, Spanish).
 
 Additional Information:
Person will need to be able to work from the office once per week
 
Competencies:
Integrity, Accountability, Inclusion, Innovation, TeamworkValues: Integrity, Accountability, Inclusion, Innovation, Teamwork
 
Language English/German and English

Competencies