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Manager Process Excellence Energy EMEA

Job Posting Title: Manager Process Excellence Energy EMEA  
Job Code: 30004351    
Segment: 0  
Business Unit: TE ENERGY (10000200)  
Building: Krakow (N60)  
Band/Level: 4  
Relocation: No  
Travel: 10% to 25%  
Education Experience: Other  
Employment Experience: 5-7 years  


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

 

Job Overview

TE Connectivity, Energy Division is currently seeking an experienced Manager Commercial Excellence for the EMEA region.  This newly created role will help Sales to gain share of market & share of wallet, drive efficiencies by owning the core commercial processes, in particular around tender management, industrial project management, forecasting and customer service. Additionally, the Manager Commercial Excellence will define the cultural & process transformation towards a digital / physical hybrid sales approach, enabling an extraordinary customer experience.

Job Responsibilities

This key role in our transformational journey towards excellence is a great opportunity for anyone willing to learn and explore different avenues to reach goals. An open mind to continuously look for improvement areas and having a “customer first” mindset will be important to achieve success in this role which is a potential development step into the Commercial Operations function. 

  • Sales: Create for our two industries a clear opportunity conversion process (utility = tender; renewables / industrials = EPC project) as well as tools for efficient preparation, execution and tracking of tenders & projects, enabling alignment of all relevant stakeholders and reducing administrative work for the sales force
  • Customer Relationship Management (CRM): own the CRM sales process from lead to quote and champion salesforce.com IT enhancement projects
  • Digital Sales: Maximize our sales efficiency and reduce our cost to serve by implementing a hybrid sales process (virtual and physical customer meetings); upskill our sales organization to leverage digital sales tools e.g. lead management
  • Forecasting: Design & roll out the EMEA Sales & Operations Planning (S&OP) forecasting process & related tools, aligned to Global S&OP requirements, to support efficient decision making for balancing demand & supply in medium to long term and optimizing resources utilization
  • Customer Service: Supports the Customer Service organization in standardizing & optimizing processes (TEOA framework) & tools that provides the organization with bandwidth to focus on activities that drive superior customer experience and growth
  • Pricing: Drives optimization of pricing processes & tools that accelerates speed to quote as well as reduces price leakage and maximizes margins
  • Customer Experience: champion sales customer experience process changes to delight our customers
  • Optimizes process & tools to drive data integrity and reporting standardization as well as customer, product & market coding/segmentation
  • Proposes process improvements for the sales organization and for our customers and owns the cadence calendar
  • Drives standardization and automation

What your background should look like:

  • In-depth knowledge of and proven results with LEAN/Continuous Improvement methodologies and tools
  • Good knowledge of sales automation & reporting tools (Tableau) and CRM systems (Salesforce)
  • Minimum 5 years of applicable experience
  • Able to work with cross-functional team efforts
  • Strong communication skills 
  • English language level C1 (Advanced), additional languages are a plus
  • Minimum Bachelor’s degree; Business, Marketing, Finance, Economics, MBA preferred
     

Competencies

Building Effective Teams
Managing and Measuring Work
Motivating Others
Values: Integrity, Accountability,Teamwork, Innovation
SET : Strategy, Execution, Talent (for managers)

About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

 

What TE Connectivity offers:

We offer competitive rewards & compensation. Our commitment to our employees includes offering benefit programs that are comprehensive, competitive and will meet the needs of our employees.
•    Competitive Salary Package
•    Performance-Based Bonus Plans
•    Health and Wellness Incentives
•    Employee Stock Purchase Program
•    Community Outreach Programs / Charity Events
•    Employee Resource Groups

Location: 

Cracow, Poland, MA, PL, 30-552

City:  Cracow, Poland
State:  MA
Country/Region:  PL
Travel:  10% to 25%
Requisition ID:  72523
Alternative Locations:  Krakow
Function:  Sales & Marketing


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