CUSTOMER SERVICE SPECIALIST II
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Ensures that customer issues and concerns are answered efficiently and effectively.
Job Requirements
- Provides timely, accurate, complete responses to customer or sales inquiries.
- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems or referring to appropriate function or personnel.
- Coordinating among diverse customer contact and distribution channels to ensure that customer perceives a seamless, consistent and positive view of the organization.
- Analyzing customers' needs and making recommendations for additional products or services that will enhance customers' satisfaction, productivity or profitability.
What your background should look like
Generally requires Bachelors degree in appropriate field or local equivalent with a minimum of 3 years of progressively responsible professional level experience
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
KAWASAKI-SHI KANAGAWA, 14, JP, 213
City:
KAWASAKI-SHI KANAGAWA
State:
14
Country/Region:
JP
Travel:
10% to 25%
Requisition ID:
137867
Alternative Locations:
Function:
Customer Service
Job Segment:
Customer Service, Automotive