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SR QLTY & RELIABILITY ENGINEER

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

The Appliances Division of TE Connectivity is currently seeking a Staff Quality and Reliability Engineer to join our team. The Appliances Division is a worldwide engineering and manufacturing business unit that designs and manufactures connector solutions for home appliances.

 

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment. Our teams develop, implement and monitor company environmental safety programs and policies to ensure compliance with federal, state, and local environmental, health and safety regulations and recommend corrective actions if necessary. They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.

 

Responsibilities:

  • Monitor, communicate and improve key Customer KPI’s, including Customer Scorecards, Corrective actions response time and PPM improvement
  • Participate on voice of the customer activities to deliver Extraordinary Customer Experience (ECE)
  • Update customers globally in a timely fashion regarding product quality
  • Drive and engage cross functional teams to conduct root cause analysis on both internal and external quality issues and formulate resolutions in a timely manner. Also, to ensure the implementation and effectiveness of actions
  • Promote and Drive “Zero Defect” mentality within the plant using proactive tools such as Lean (TEOA), Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA)
  • Maintain a statistically stable measurement system for products in accordance with accepted industry standards
  • Provide expertise in the application of statistical methods and quality tools throughout the plant
  • Be an active participant and advocate of the TE Connectivity’s Lean methodology (TEOA), driving the quality teams. Identify gaps and opportunities and drive continuous improvement throughout the plant
  • Be a key interface with Sales, Product Marketing, and Manufacturing to meet customer’s needs through customer contact
  • Partner with support staff and matrixed reports to ensure the support and resources provided align with the needs of the operation
  • Assist Manufacturing Engineering in development of acceptable process CpK values and associated monitoring for key components
  • Work with Product Engineering on new product development concerning inspection methodologies and tolerancing
  • Acts as a leader and mentor to junior engineers across all disciplines in the plant
  • Other responsibilities as assigned by Quality Manager

What your background should look like:

Key Requirements:

  • Bachelor’s degree in Engineering, Quality or related technical field, preferred
  • 8+ years of experience in a Quality Engineering position
  • Minimum 5 years’ experience working in a manufacturing plant environment with a proven record in improving Quality
  • Experience working and developing strong relationships with multiple customers and suppliers in a high volume, high mix industry
  • Working knowledge of ISO9001 and appropriate experience
  • Proven six-sigma and lean experience is highly desirable
  • Excellent time management skills to manage multiple projects and demands

 

Technical Competencies

  • Strong knowledge and practical experience of quality tools including, but not limited to, FMEA, SPC, 8D, 5-Y problem solving tools, PPAP and FAI’s
  • Strong knowledge of Geometric Dimensioning & Tolerancing (GD&T)
  • Strong knowledge of Calibration and Inspection methodologies
  • Ability to influence and drive cross functional teamwork, ability to work well with internal and external customers, and with other cultures
  • Ability to direct identification of root cause, drive improvement actions and resolve problems
  • Excellent written and verbal communication skills
  • Proficient using MS Office 365
  • Experience working within an SAP environment is a plus

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

JONESTOWN, PA, US, 17038

City:  JONESTOWN
State:  PA
Country/Region:  US
Travel:  Less than 10%
Requisition ID:  90031
Alternative Locations: 
Function:  Engineering & Technology


Nearest Major Market: Harrisburg

Job Segment: Facilities, Lean Six Sigma, Six Sigma, Manufacturing Engineer, Senior Quality Engineer, Operations, Management, Engineering

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