Job Overview

Job Requirements

• Manage and process weekly and biweekly payrolls in Costa Rica, ensuring accuracy in salary calculations, overtime, and deductions.
• Validate payroll calculations, tax withholdings, and compliance with local regulations, including CCSS, INS, and Ministry of Labor requirements.
• Process and maintain employee transactions in the payroll system, including new hires, terminations, promotions, and salary adjustments.
• Ensure timely and accurate payroll payments in accordance with established schedules.
• Calculate and process both voluntary and involuntary terminations, including final settlements and severance payments.
• Strong knowledge of Costa Rican payroll regulations and calculations related to CCSS (Costa Rican Social Security Fund), INS (National Insurance Institute), and Income Tax.
• Provide employee support by responding to inquiries regarding pay, deductions, benefits, and payroll-related matters.
• Manage and maintain time and attendance systems, including payroll-related validations.
• Administer wage garnishments, child support orders, and other court-mandated deductions.
• Ensure accurate calculation and validation of payroll accruals and reserves, including Christmas bonus (Aguinaldo), bonuses, taxes, and other payroll liabilities.
• Support the monthly accounting close process, ensuring proper payroll accounting entries, reconciliations, and issue resolution.
• Monitor, analyze, and report on Payroll KPIs and metrics to ensure operational efficiency and compliance.
• Drive payroll process automation and simplification initiatives to ensure accurate, efficient, and compliant payroll processing
• Lead and manage payroll-related projects, including process improvements, system implementations, and cross-functional initiatives.
   

   

What your background should look like

• Previous experience in supervisory or coordinator-level payroll roles, preferably within multinational companies or consulting firms.
• Strong technical knowledge of payroll systems such as Softland, SAP, or similar platforms.
• Advanced proficiency in Microsoft Excel, including database management, formulas, pivot tables, data analysis, and reporting.
• Knowledge of payroll processes and regulations in other countries is highly desirable.
• Bilingual (Spanish–English) with at least a B1 English proficiency level.
• Strong attention to detail, proactive mindset, excellent organizational skills, and ability to meet deadlines.
• Proven experience in automating, streamlining, and improving payroll processes to increase efficiency and accuracy.
• Experience leading or participating in process improvement and payroll transformation initiatives.
• Strong project management skills, with the ability to coordinate multiple priorities and stakeholders.
• This position offers a growth opportunity to support and oversee payroll operations across additional LATAM countries as the function expands regionally.

Competencies