ACCOUNT MANAGER

Job Overview

TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.

The Sales Account Manager is responsible for creating/implementing the sales plan under his/her responsibility to achieve key takeaway quality and quantitative targets (volume, revenues, product mix, price, area coverage and customer penetration, increasing market share, etc.) in a profitable way, with focus in cable and accessories specified customer, for North Vietnam market in according to the sales strategy. 

The Account Manager is responsible for building his knowledge to have an in-depth understanding of his/her business area environment, regarding the customers’ and the competitors’, to be able to estimate the coming trends and market movements, and to provide input to TE Connectivity, Energy network regarding his/her customer`s portfolio.

The Account Manager must also maintain and improve the balance between all different function internally and customers that are present in their area of responsibility. Required to build long-term sustainable customer relationships, without losing any short term business.

Job Responsibilities

• This position is accountable for the development, implementation and completion of a customer accounts plan, to obtain acceptable growth in incoming orders and ensure continued growth and profitability of TE Connectivity, Energy Business in North Vietnam.
• Promote and sell all TE Connectivity, Energy products. Make achievement of all assigned targets. These targets involve sales plans, forecast, pipelines, call visits, project specifications, key accounts plan and maintenance of customer goodwill.
• Maximize sales volume and driving selling price in the positive trend. Ensure product acceptance, sales and specs-ins; work with existing partners and distributors to gain sustainable growth, coverage and operational excellence.
• Required to provide regular reports of the sales, including sales activity, figures, lead management and opportunity tracking, to optimize sales results and to give information to the sales organization.

Challenges:

• Balance of short term & long term targets of TE Connectivity, Energy sales in a large area.
• Competing with low cost manufacturing products/ brands.
• To keep customer satisfaction as a number-one priority and to balance to promote the full product range.
• Working independently and keeping in contact from a distance to their line manager.
• Balancing between the needs of the internal and external stakeholders and customer needs versus the TE Connectivity, Energy offering and product development.

Competences:

Sales skills

• Consultative problem solving, results orientated, solution selling principle and advantages.

Soft skills

• Sociable, stress-tolerant, culturally sensitive, flexible, negotiation, communication and listening skills, self- motivated and independent.
• The ability to change and adapt his/her own approach according to the situation.

TE sales competences

• Market and Business Intelligence knowledge.
• Sales process orientated thinking.
• Knowledge of the main commercial terms and risks, values business ethics & compliance and integrity principles. 
• Easily builds long term customer relationships and is customer orientated.
• Uses a variety of different selling approaches and skills and has a strong sales drive.
• Teamwork skills, good team player, networking skills, fosters personal development. 

Job Requirements

• Strong Power electrical knowledge
• Degree in Electrical Engineering or equivalent subject.
• 5 years’ experience in Sales role in the company of a similar field preferred. 
• Alternatively, proven experience in a Marketing or Sales role with a record of the high sales results would be considered.
• Fluent in English and Vietnamese, both written and spoken.
• Ability to work in a multinational environment and within a matrix organization.
• Flexible attitude towards local travel.
• Knowledge of the TE Connectivity, Energy cable and accessories portfolio and the organization preferable.
• Strong independent worker, able to maintain regular contact with sales teams and management from a distance.
• Good communication skills.
• Experience in CRM tool like Salesforce.

Competencies