The Supply Chain Manager is responsible for strengthening supply chain performance by identifying and implementing planning and execution improvements, driving accountability, and promoting best practices across the organization. This role collaborates with manufacturing, customer-facing teams, suppliers, and business unit stakeholders to improve operational performance, customer satisfaction, and overall supply chain efficiency.

• Bachelor's Degree in Industrial Engineering, Supply Chain Management, or a related field.
• 5+ years of supply chain leadership experience in a manufacturing environment.
• Strong background in planning, materials management, procurement, and customer delivery.
• Advanced knowledge of SAP, MRP, master data management, lead times, inventory policies, and capacity planning.
• Proven ability to influence cross-functional teams and drive accountability in a matrix organization.
• Experience leading problem-solving initiatives, recovery programs, and process improvement projects.
• Strong analytical and data-driven decision-making skills.
• Excellent English communication skills; Spanish is highly desirable.
• Ability to communicate effectively with senior leadership and key stakeholders.

 

Responsibilities

• Serve as the main point of contact between the local organization and the Industrial Business Unit regarding demand collaboration, supply commitments, and business insights.
• Drive performance reviews using key metrics such as On-Time Delivery (OTD), inventory, Days on Hand (DOH), lead time, and Supply-to-Customer (STC) performance.
• Identify, address, and escalate process improvement opportunities across planning, capacity management, procurement, component availability, and operations.
• Lead root-cause analysis and corrective actions for customer delivery issues.
• Ensure SAP planning parameters, lead times, dates, and order confirmation processes are accurately maintained.
• Promote and implement supply chain best practices across the organization.
• Improve supplier performance through lead-time reduction initiatives, forecasting, stocking strategies, and supplier collaboration.
• Partner with Customer Supply Chain and account teams to develop recovery plans for priority customers.
• Act as the key liaison between local and global supply chain stakeholders, providing visibility on risks, priorities, and support needs.
• Support SAP S/4HANA implementation activities and cross-functional integration efforts.
• Participate in customer meetings to communicate supply chain and operational status when required.
• Lead continuous improvement initiatives that enhance business performance and customer satisfaction.