IT OPERATIONS ANALYST I

Job Overview

TE Connectivity’s IT Operations Teams support hardware installation and configuration and ongoing maintenance of the computer/data center. They monitor batch schedules and take actions as necessary in response to schedule problems or abnormal program terminations and manage tape backups, including physical tape handling; coordinate, diagnose and troubleshoot employee issues with personal computers and related systems; provide support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. TE’s IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, document, and implement standard operating procedures and customer service guidelines relating to remote IT support. At times they may monitor and troubleshoot equipment and assist with logging and documentation, cabling, racking, and server installations.

What your background should look like:

Key Activities:

• Developer and support for Digital Tools for Data analytics into production process.
• Deliver projects on time and to the expected level of quality.
• Report on project activities and findings / results.
• Support the customer care organization on tactical activities as required.

Key Qualifications, Experiences and Knowledge:

• Bachelors required
• Excellent skills with Microsoft Word Office, Excel, PowerPoint, Outlook, PowerBi
• PLC and HMI programing knowledge: Contrologix, Siemmens, Omron. Etc. is a plus
• Ability to pay attention to detail
• Good communication skills
• Ability to solve problems and manage time effectively 
• SAP or ERP system knowledge is a plus
• MES Expertise is a plus
• Web design, SQL, Database, Phyton expertise is a plus
• Intermediate English Write and Spoke

Location:

• Hermosillo, Son. 

Competencies