Job Overview
Your new role:
- Lead, mentor, and coordinate the daily activities of the Quality Engineering team.
- Provide coaching on root-cause analysis, 8D investigations, corrective actions, and quality tools.
- Set priorities and ensure workload is balanced across the QE team.
- Oversee Quality Engineering support for manufacturing, including MRB activities.
- Ensure rapid response to internal quality issues and provide guidance on containment, root cause, and corrective action.
- Review and approve quality documentation, work instructions, and inspection standards.
- Lead the team responsible for managing customer complaints, ensuring professional, timely, and data-driven responses.
- Ensure 8D investigations are completed to a high standard and corrective actions are effective and verified.
- Communicate findings and resolutions with stakeholders and customers.
- Lead initiatives to drive process capability, reduce scrap and rework, and improve product quality.
- Champion a culture of Zero Defect and continuous improvement.
- Work closely with Production, Engineering, Supply Chain, and Customer Service to ensure coordinated quality responses.
- Support supplier quality as needed.
Your ideal background:
- Experience in Quality Engineering within manufacturing.
- Proficiency in structured problem-solving.
- Ability to read engineering drawings and use measurement equipment.
- Excellent communication and leadership skills.
- High accuracy and ability to work under pressure.
- Proficiency in MS Office and quality systems.
- A knowledge of ISO9001 and AS9100
- Degree in Mechanical, Manufacturing, or Quality Engineering.
- Experience with CAPA systems, PFMEA, control plans, and SPC.
- Experience in regulated industries is advantageous.
- Comfortable working in a small team of nine where efficiency and a fast‑paced environment are essential
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NO. 4 STANIER RD, CASTLEHAM INDUSTRIAL ESTATE, ST.
HASTINGS, East Sussex TN38 9RF
United Kingdom