Global Account Manager

Job Overview

TE Connectivity's Data and Devices Business Unit is seeking a dynamic and experienced Account Manager in the San Francisco Bay Area to join our team. You will be responsible for all aspects of account growth, including successful relationship building to drive new design wins, market share gains and market share analysis. You will drive account strategy and provide customer solutions coordinating programs that often encompass synchronized US and Asia activity.

What your background should look like:

• Account Management: build and maintain strong relationships with key stakeholders, including executives and account teams.
• Sales Growth: Drive revenue growth by identifying and capitalizing on new business opportunities. 
• Solution Selling: Work with technical teams to thoroughly comprehend the customer’s product application and solution portfolio. Identify current and future customer needs, and with the customer find appropriate solutions in conjunction with your assisting FAE and Sales Architect teams.
• Market Insights: Stay up-to-date with industry trends, product roadmap, and competitive landscape to provide valuable insights.
• Customer Satisfaction:  Maintain high customer satisfaction through close communication, by ensuring that deadlines are met and by ensuring issues are resolved promptly.
• Forecasting: Provide accurate sales forecasts and reports to the management team.  Assist with Salesforce pipeline entries.
• Team Collaboration: Work closely with cross-functional teams within our organization, including sales, marketing, engineering, product and ODM teams in Taiwan, and to ensure a unified approach to meeting this major customer’s very high expectations.

Skills, Experience and Education:

• Familiarity and experience selling or designing with Hyperscale and ODM customers is strongly preferred.
• Knowledge of Cloud architecture. (server, switch, storage, AI, related ICs and protocols)
• Bachelor's degree in Engineering preferred.
• Background in interconnects, copper cables
• 7+ years of key account management experience preferred:
• Strong Customer focus throughout all levels of management.
• Ability to engage with Customer Development Engineers and Purchasing.
• Strong presentation skills, PowerPoint and Excel skill.
• Persuasive personality required.
• Ability and willingness to travel as needed to meet with clients and attend industry events. <10%
• Results-driven with a focus on achieving and exceeding sales targets.
• Ability and willingness to work flexible hours, especially on calls with Asia in the US evening time zone.

Competencies