DIR OPERATIONS

Operations Director

This role is the key leader responsible for overseeing all Plant Operations including; Supply Chain, Procurement, Environmental health and Safety, Manufacturing Engineering and Operational Excellence. The Director of Operations will be a key staff position tasked with developing a comprehensive Operations strategy / plan and executing the plan in a disciplined manner and in line with TE Operating Advantage (TEOA), lean, principles. This role is responsible to ensure company and functional goals are achieved and to ensure accountability of his/her team. This role is responsible to build an engaged and high performing organization; assess, coach, and develop talent; and drive inclusion and diversity the organization. 

Job Responsibilities

Strategy：

• Combines knowledge of customer needs, business trends, and operations capabilities to develop comprehensive strategic plans that create a sustainable competitive advantage.
• Leverages the organization and works collaboratively to meet current requirements and future priorities.
• Ensures effective planning and execution throughout the S&OP process and drives improvement of the S&OP process.
• Leveraging TEOA, develops an operational excellence manufacturing strategies to drive step change transformation in manufacturing, safety, efficiency, quality, and customer service.
• Manages all aspects of Gross Margin improvement including material and conversion cost productivity, scrap reduction, inventory, and supply chain cost reduction, capital cost reduction.
• Creates short and long-term footprint and make-v-buy strategies to achieve business goals.
• Manages capital cost budget and works globally and regionally to ensure proper utilization of capacity and minimization of capital cost. 
• Oversees headcount strategies, planning and budgeting in collaboration with HR, ensures appropriate strategies to control labor cost and drive flexibility into operations to manage business cycles.

Execution：

• Drives for results and meets commitments, creates a culture of accountability and performance.
• Collaborates cross functionally and with global and regional counterparts, Centers of Excellence, and business partners to deliver business results and build cost reduction pipelines
• Establishes, cascades and monitors key metrics to understand if goals and change initiatives have been met, and improvements are effective.
• Optimizes and aligns organizational resources and structure to meet and/or exceed established targets KPI’s (Ex: TEOA (LEAN), Safety, Quality, Performance, Delivery and Cost.) of a small BU/region. 
• Ensures flexible, effective and balanced supplier contracts, engages and supports in negotiations.
• Ensures site environmental compliance, health and safety for all sites and employees.
• Drive organization structures and programs (e.g. footprint changes, migration/localization, consolidation, new product, process and equipment requirements) to meet business goals
• Through deployment of TEOA, drives a lean culture that delivers continuous and breakthrough improvements.
• Manages constrained or critical resources (Labor, Capital, Supplier, etc.), makes tradeoffs, and delivers solutions to optimize short term & long-term performance
• Drives S&OP planning process and manages market fluctuations by taking proactive countermeasures including, cost control, labor balancing, inventory optimization, insourcing and outsourcing to ensure business performance and customer satisfaction.

Talents：

• Creates and invests in a robust succession plan at all levels
• Effectively identifies, develops, and promotes hi-potential talent; acts as coach for hi-potential talent.
• Builds functional leadership, skills and capabilities to meet future business needs
• Assess functional and technical capability gaps and implements actions to close gaps. 
• Monitors Employee Engagement to drive actions to ensure a highly motivated team.
• Delivers plan. with support of HR business partner, to proactively manage; retention, headcount, performance reviews, promotion and recognition.
• Personally demonstrates and drives a culture of inclusion and diversity 

Metrics

•    Productivity:  Conversion Cost, Material Productivity
•    TEOA Star Level – Level of lean achievement
•    Delivery: Ship-to-Request & Inventory Turns/Days-on-hand/$
•    Quality:  Customer Complaints, PPM, Cost of Poor Quality, Supplier quality (DLPM).
•    EH&S:  Environmental compliance, TRIR, Energy usage reduction
•    Gross Margin

What your background should look like:

Key Candidate Attributes
•    High integrity, open and honest.
•    Global and multi-cultural mindset, not constrained to convention or custom but respectful of it.
•    Willing to speak up and offer input or opinion even if counter to others, willing to ask questions and seek out support.
•    Proven track record of performance and promotion
•     Results and execution oriented
•     Approachable and collaborative, exemplifies teamwork
•    Self-motivated, leads by example

Competencies & Skills 
•    More than 15 years relevant working experience
•    More than 10 years supervisory experience
•    Strong working knowledge and direct, hands-on experience implementing lean manufacturing in a manufacturing environment 
•    Multi-site management
•    Strong financial acumen, prior responsibility for financial (or Gross Margin) performance
•    Technical skill set, able to comprehend and improve complex processes and products
•    Proven ability to build effective teams and lead people

Experience
•    Must have solid and long enough Operations, Plant Management experience
•    Supply Chain and Procurement Management
•    Quality management
•    Process or Industrial Engineering
•    Prior union and labor management experience is a plus
•    Prefer multi-country experience

Education
•    Bachelor Business or Engineering
•    MBA preferred

Professional Training & Certifications 
•    Prefer to CPIM
•    Prefer TPS, Kaizen certification

Competencies