Job Overview

TE Connectivity’s Quality and Reliability Engineering Teams analyze the ability of product and production systems to comply with customer and contractual requirements through established reliability factors. They design, recommend revisions and install quality control systems, develop and document analytical methods for establishing reliability of products and their components and conduct analysis on relative reliability with regards to cost, structure, weight, maintainability, facility of production, and availability of materials and equipment. Our teams develop, implement and monitor company environmental safety programs and policies to ensure compliance with federal, state, and local environmental, health and safety regulations and recommend corrective actions if necessary. They are responsible for policies and practices to comply with applicable government regulations and industry requirements related to product environmental compliance, the implementation and management of technical and testing standards and specifications, quality control and reliability programs governing materials, product and processes, resulting in the optimization of material and labor, as well as failure analysis, root cause, corrective action and customer communication.

Please note: This position may involve working with technical data, technology, software/source code, hardware or other items (collectively “items”) subject to U.S. and non-U.S. export control laws and regulations. Under these regulations, it may be necessary for TE to verify a candidate’s national origin and/or citizenship status to determine whether a U.S. or other government export license is required prior to releasing its technologies to the candidate. If TE determines that TE will require a license or will be prohibited by applicable laws from providing the candidate with items necessary for the performance of this position, then TE expressly reserves the right to either a) make an offer of employment contingent upon TE receiving required export licenses from the appropriate government agency, b) consider the candidate for a different position that is not subject to such restrictions, on whatever terms and conditions TE shall establish in its sole discretion, or c) decline to move forward with the candidate’s application.

Job Requirements

• Monitor, communicate and improve key Customer KPI’s, including Customer Scorecards, Corrective actions response time and PPM improvement
• Participate in voice of the customer activities to deliver Extraordinary Customer Experience (ECE)
• Drive and engage cross-functional teams to conduct root cause analysis on both internal and external quality issues and formulate resolutions in a timely manner. Also, to ensure the implementation and effectiveness of actions
• Promote and Drive “Zero Defect” mentality within the plant using proactive tools such as Lean (TEOA), Six-Sigma, Oka-Yoke (Error Proofing),
• Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA)
• Maintain a statistically stable measurement system for products in accordance with accepted industry standards
• Actively participate and advocate TE Connectivity’s Lean methodology (TEOA), driving the quality teams. Identify gaps and opportunities and drive continuous improvement throughout the plant
• Key interface with US government regulatory bodies for qualified product
• Produce detailed technical reports on test results for US government approval

What your background should look like

• Bachelor’s degree in engineering, Quality or related technical field, required
• Minimum 5 years of experience in a Quality Engineering position
• Minimum 5 years’ experience working in a manufacturing plant environment with a proven record in improving Quality
• Experience working with and developing strong relationships with multiple customers and suppliers in a high volume, high-mix industry
• Experience interfacing with government regulatory bodies preferred
• Working knowledge of AS9100 and appropriate experience
• Proven six-sigma and lean experience is highly desirable
• Technical Competencies including technical writing and electrical testing  
• Excellent time management skills to manage multiple projects and demands
• Strong knowledge and practical experience of quality tools including, but not limited to, FMEA, SPC, 8D, 5-Yproblemsolving tools, PPAP and FAI’s
• Knowledge of Geometric Dimensioning & Tolerancing (GD&T)
• Knowledge of Calibration and Inspection methodologies
• Ability to influence and drive cross-functional teamwork, ability to work well with internal and external customers
• Ability to direct identification of root cause, drive improvement actions and resolve problems
• Excellent written and verbal communication skills
• Proficient use of MS Office 365
• Experience working within an SAP environment

Competencies