Quality Control Manager

Job Overview

TE Connectivity's Quality Control and Reliability Teams ensure product and / or product components comply with specifications and quality standards. They test and inspect products against performance and integrity criteria to ensure product quality and reliability, and to determine the suitability of product release.

This position is located onsite at our Fuquay-Varina, NC facility.

RESPONSIBILITIES:

• Lead quality and plant team to achieve aggressive plant quality goals such as cost of poor quality (CoPQ) and MRB.
•  Responsible for all aspects of quality at manufacturing plant
• Establish and/or implement departmental/corporate policies, goals, objectives and procedures.
• Oversees and manages the success of quality processes including material review board, corrective and preventative actions via complaint handling system, as well as the success of our internal audit program. 
• Oversees and manages the successful completion of post manufacturing activities including the accurate compilation of data packs and successful first-time submission approvals of these packs from our customers. 
• Work closely with supply chain to achieve and forecast completion dates of the quality owned post manufacturing activities of document control. 
• Identify and assess data associated with customer complaints, outputs of material review board, and documented QCPC to develop key trends and drive quality proficiency through all aspects of the factory. 
• Oversees and manages the sites ISO 9001:2015 quality management system by ensuring adherence to all requirements and the overall ongoing improvements to this QMS. 
• Champions the successful completion of registrar, customer, and corporate ISO audits. 
• Lead and coach the quality assurance team to ensure maximum team performance which includes hands-on leadership and development as well as coaching of direct reports. 
• Lead and oversee the deployment and execution of quality policies, objectives, targets, goals, and quality initiatives. 
• Provide training and leadership in the application of statistical methods and quality tools throughout the business. Be a principal resource for quality methods, statistical processes, and quality control. 
• Regularly report on site quality metrics to the site’s plant manager as well as senior management when necessary. 

What your background should look like

• Bachelor of Science degree in Quality or Engineering
• 7+ years of direct Quality / Operations experience in a manufacturing environment, and 2+ years of supervisory experience
• Preferred candidate will have a strong technical background - i.e., STEM
• Six Sigma Green Belt or Black Belt, desired
• Working knowledge of Process Flow, FMEA, Control Plan and GR&R
• Expert in problem-solving skills such as 8D, 5-Why, Pareto and Data Analysis
• Ideal candidate would have experience leading a team of Quality Engineers and Receiving Inspectors
• Has led ISO 9001 internal audit and external recertification audits 
• Strong executive presence to be an influential force on direct reports, peers, higher management, as well as customers
• Strong proficiency in the execution of 8D PPSR and problem-solving methodologies
• Strong cross-collaboration and team building skills with a passion to develop and coach team members
• Experience with exposure to high mix / with low volume manufacturing environments
• Strong proficiency in ISO9001 management
• Proficient in Quality assurance pertaining to electro-optical cable assemblies
• Must be able to speak fluently in English

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Competencies