Job Overview

At TE Connectivity, the Inside Sales team performs customer support to drive revenue growth and customer satisfaction.

This role is within TE's Energy business unit and located onsite at our Fuquay-Varina, NC location.

A Day in the Life

• Assist Outside Sales teams in executing and achieving their territory and market business plans
• Support new Market Share Gains (MSG) activities and procurement of samples and first orders.
• Support Regional Account Manager’s (RAM) critical/timely activities while RAM is traveling.
• Perform basic product selection, and review customer RFQs, BOMs and specifications
• Support medium to large Request For Proposal/Quote (RFP/RFQ) activities with Utility customers
• Coordiante large cross reference requests by utilizing our Technical Support Specialists
• Support internal and external technical requests or issues related to product selection, application, specification, installation, etc...
• Support / coordinate Regional and Local trade shows and open house activities as needed.
• Outreach to Sales support resources and public power customers for VOC, New Product Introduction (NPI) requirements, online training webinars and in-person seminars.

What your background should look like

• Bachelor’s Degree or Technical College Degree (e.g. Engineering / Business / Marketing / Sales)
• 2+ years' industry experience, preferably in commercial account management (inside sales, project management, etc.)
• Customer service experience within a manufacturing, distribution (preferably electrical) or contractor company 
• Decision making ability; strong analytical and problem-solving skills.
• Demonstrate resourcefulness in a matrix reporting environment. Ability to work within deadlines and challenging execution targets
• Team player, self-motivator and maintain a proactive positive attitude.
• Strong verbal and written communication skills, including presentation and computer skills (i.e. PowerPoint, Excel, Word, Salesforce or other demonstrated CRM experience, SAP, etc..)
• Must be ambitious, strategic, exhibit strong results-oriented accountability and execution behaviors
• Ability to effectively organize, prioritize and accomplish multiple tasks, make intelligent, timely decisions and solve company internal/external problems independently
• Ability and willingness to travel (10%)
• Fluent English skills, oral and written

Competencies