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Customer Care Professional


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Customer Care Teams are highly functional and have constant interaction with both internal and external customers, to handle a variety of pre-sales and post-sales service functions. They process a diverse amount of transactions utilizing multiple systems in order to respond to various inquiries about TE’s products or services. They manage a specific account base from order to cash including but not limited to providing sales quotes, order processing, expediting, investigating and problem solving issues, managing complaints, billings and residuals, and rebate management. We are the central point of contact for all of our customer’s needs and we play a vital role in helping to develop strong business relationships via TE's Extraordinary Customer Experience strategy.   

Qualifications:
  • Associates degree or equivalent work experience (additional 5 years’ experience)
  • At least 5 years of relevant experience
  • Microsoft Word, Excel, PowerPoint
  • Ability to work in a fast pace environment
  • Skillfully manage multiple tasks at once  
  • MfgPro and/or SAP Experience
  • Analytical Skills
Competencies
Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity
TE Connectivity Ltd., is a $14 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 80,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

 

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Generous 401(k) Plan
  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

Location: 

FUQUAY - VARINA, NC, US, 27526

City:  FUQUAY - VARINA
State:  NC
Country/Region:  US
Travel:  None
Requisition ID:  55615
Alternative Locations: 
Function:  Customer Service


Nearest Major Market: Raleigh

Job Segment: ERP, Developer, Web Design, SAP, Customer Service, Technology, Creative

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