SUPV III QUALITY CONTROL

Job Overview

TE Connectivity’s Quality Test Lab Supervisor will manage the quality technician team (on site), driving product and production systems to comply with TE specified requirements per customer and contractual agreements. Focusing on production testing for qualified product supporting conformance to customer and regulatory requirements. The Quality Lab Supervisor will be required to manage ADP Workforce Manager for timecards, SAP input, test scheduling, retention test requirements, and will be required to be a certified IPC-J-STD trainer for the plant.

Job Responsibilities

The responsibility of the Quality Lab Supervisor will be to provide leadership for our Quality Technician team and guide the implementation of continuous improvement to meet required quality objectives.

• Create, update, and provide training to quality technician team for all test related functions. 
• Coordinating lab activities among technicians ensuring standard and efficient processes are followed.
• Supervisory responsibilities include interviewing; hiring; training; scheduling; monitoring work; providing communication, feedback and ongoing support; performance reviews; career development; discipline; addressing complaints and resolving issues in accordance with applicable laws and/or company policy; timekeeping; and monitors and ensures a positive work environment for employees.
• Directs lab activities in accordance with production schedules and established priorities, ensuring maximum utilization of assigned resources, machines, personnel, and materials. 
• Oversees lab operations for an assigned shift using documented planning methods which allow for reaction to unforeseen changes in demand or capacity. 
• Follows engineering specifications for process and test parameters
• Assists lab technicians in the interpretation of procedures, methods and correct use of test equipment to ensure procedures are followed. 
• Maintains a working knowledge of lab equipment and the associated customer or regulatory test requirements.
• Manage and direct quality technician’s process and schedule.
• Support Overtime requirements as specified, be open to flexibility in completing assigned tasks.
• Manage and implement cross functional training to the quality technician team.
• Manage quality technicians’ timecards through ADP Workforce Manager
• Participates in team driven activities to facilitate test lab improvements or new program development projects.
• Understands and supports quality policies and implements guidelines to assure adherence to quality documents and standards.
• Promote and Drive “Zero Defect” mentality within the quality Organization with proactive tools such as Lean, Six-Sigma, Poka-Yoke (Error Proofing), Measurement System Analysis, Advance Product and Quality Planning (APQP) Statistical Process control (SPC) and Process Failure Mode and Effects Analysis (PFMEA)
• Become a certified IPC-J-STD trainer for the facility
• Understands, supports, and implements company policies.
• Works with cross-functional teams to ensure safe and quality testing.
• Support and complete other requests per Manager

This is a 1st shift position.

What your background should look like:

• Bachelor's degree in a related field is preferred
• 7+ years of experience in Quality; with three or more years in a supervision role
• Competent with Microsoft Office applications
• General understanding of Statistical Process Control
• Ability to read and interpret prints and customer requirements
• Proficient with standard dimensional gages-caliper, micrometer, drop Indicator, comparator
• Proficient with vision Systems, Digital Optical Comparator, and other advanced measurement test equipment
• Highly Proficient with QPL test equipment and processes (vibration table, mechanical life, solderability, etc.)
• Familiar with problem solving tools-RCA, 8D report, fishbone diagram, 5 whys, etc.
• Proven an effective member of a problem-solving team
• Proven in leadership of a team 
• Self-Starter, driven to implement change and improvements for the vision of the company
• Excellent written and verbal communication skills

Competencies