Job Overview

Operator IV Trainers are subject matter experts (SMEs) responsible for leading training, certification, and advanced skill development. They drive consistency across teams and serve as a key link between production, quality, and engineering.

Shift: 2nd: Mon-Fri, 3pm-11:30pm (10% Shift Differential)

Key Responsibilities

Training, Certification & SME Leadership
•    Train, coach, and certify operators on products, processes, equipment, and inspection requirements
•    Provide hands-on instruction to support consistent execution of approved work instructions
•    Mentor operators in advanced technical processes, troubleshooting, and quality standards
•    Validate operator skill development and certify readiness using skills matrices

Training System Ownership
•    Support creation, review, and improvement of training materials, standard work, and visual aids
•    Document training completion, competency observations, and qualification sign-offs accurately and on time
•    Provide input into skills matrices, certification criteria, and training processes

Quality & Continuous Improvement
•    Promote adherence to standard work and reduce variation across operators and shifts
•    Identify training gaps and partner with quality, engineering, and leadership to resolve issues
•    Support troubleshooting of production and quality issues

Leadership & Floor Support
•    Provide floor-level leadership and support team lead coverage as needed
•    Influence team performance through coaching, feedback, and technical leadership
•    Mentor other trainers and less experienced operators

What your background should look like

Minimum Qualifications – Training & Leadership Capability
•    Demonstrated experience training, coaching, mentoring, and certifying operators
•    Ability to explain advanced technical processes and adapt training approach
•    Experience using skills matrices, certification processes, and training systems
•    Ability to document training and competency assessments accurately
•    Ability to provide constructive feedback across routine and complex skill development
•    Ability to serve as SME for processes, equipment, and quality standards

Preferred Qualifications – Training & Leadership Capability
•    Experience mentoring other trainers or serving as a technical leader
•    Experience contributing to training materials, standard work, and qualification processes
•    Experience resolving complex training gaps, readiness concerns, or recurring performance issues

Skills & Attributes
•    Advanced communication and influencing skills
•    Strong problem-solving and troubleshooting capability
•    Ability to manage multiple priorities and training demands
•    High accountability and ownership mindset
•    Continuous improvement orientation

Competencies