Product Owner - SF Employee Central

Job Overview

The HR Technology and Integration (T&I) organization was established as part of the HR team’s journey through digital transformation. Working as part of our Global HR Technology & Integration team this role to Build, implement and improves TE’s global HR systems, data, reporting and analytics platform. 

What your background should look like:

Responsibilities:
As a product owner you will Develop HR systems in partnership with our HR Operations & Services teams to meet business requirements. Key responsibilities include:
•    Act as a Global Product Owner to support our HR Operations & Services applications, primarily focused on SAP SuccessFactors Employee Central. 
•    Streamline & continuously improve system configuration for Employee & Manager Self Service applications
•    Support HR Digitization& Transformation Projects 
•    Collaborates with internal Human Resources customers & Business Process Managers to analyze HRIS requirements, develop and implement various HRIS solutions & procedures
•    Partner closely with our Global HR Operations teams to provide product knowledge & solutions.
•    Research solutions to support HR programs and processes.
•    Acts as a liaison with IT (Internal & External) on technical issues and projects requiring data integration and other technical support.
•    Troubleshoots production issues, including problem research and analysis, and performing steps for resolution.
•    Documents system specifications, configurations, processes and procedures.
•    Partners with IT, HR and business to ensure effective use of methodologies and communication of test strategies, test results and performance through testing teams
•    Audits and reviews changes within HRIS to ensure proper controls and separation of duties and assists in establishing new controls, as needed.
•    Contributes to training program development and provides Tier 3 end-user support. Partners with COE’s & Shared Services on enhancements, new rollouts, etc.
•    Works with external vendors and other service providers to ensure the efficient, accurate, and timely exchange of information.
•    Good understanding of Compensation module 
 

Desired Candidate Profile:
•    Bachelor degree (or equivalent); advanced degree preferred.
•    Typically requires minimum of 5+ years of HRIS experience or experience in data management 
•    SuccessFactors Employee Central administration – ideally accredited or in the process of working towards accreditation. 
•    Min 3 years of experience configuring and implementing SAP/SuccessFactors EC
•    Knowledge of Success Factors Onboarding (desired)
•    Knowledge on replication process and integrations to 3rd party systems
•    Experience of document generation & management system for employee files (e.g. OpenText or equivalent)  
•    Candidate should ideally have been experience in at least 1 previous global / regional implementation
•    Ability to communicate recommendations and solutions to non-technical clients and end users.
•    Experience building and executing test scripts for HR information system upgrades and enhancements.
•    Desired ITIL Service Management Certified
•    Advanced proficiency in MS Office, especially Excel

Competencies