Sr. Manager Accounts Payable
Job Overview
What your background should look like:
KEY RESPONSIBILITIES& TASKS
- Lead, mentor and develop the S2P Lead Associate and Associates.
- Conduct regular performance reviews, feedback sessions and coaching.
- Ensure quality and efficiency of work produced.
- Monitor the invoice-to-pay cycle to guarantee timely payment processing.
- Coordinate with local Finance Controllers/Directors to identify and address any unresolved issues in a timely manner
- Develop and maintain operational metrics: scorecards and Key Performance Indicators (KPIs) to manage the performance of the department, including service level agreements (SLAs).
- Identify and contribute to continuous improvement initiatives within the S2P function, ensuring that improvements are incorporated in the work routine. Build a strong collaborative relationship with Global Process Owners.
- Development and Career Guidance for direct and indirect reports.
- Support the S2P Global Process Owner in standardizing and optimizing the processes across all supported entities.
- Ensure adherence to tax, regulatory, internal controls and TE Policies.
- Act as the liaison between Business Units and the FSC and incorporate their feedback to tailor the services while maintaining standardization.
- Promote a culture of continuous improvement and learning.
- Maintain open channels for communication, feedback and recognition.
- Identify value added activities and joint projects with the stakeholders.
- Drive process automation and use of digital tools to enhance efficiency.
COMPETENCIES & SKILLS
- In-depth understanding of end-to-end Source to Pay processes and associated technology platforms.
- Conflict resolution and team motivation.
- Strong communication and collaboration with internal stakeholders and partners and external suppliers.
- Ability to influence and negotiate at various organizational levels.
- Strong analytical skills and an ability to identify and resolve problems.
- Comfort with ambiguity and managing change in dynamic environments.
- Understanding the Service Center model as value-added partner, not just a transactional function.
- Leading organizational transformation initiatives.
- Proficiency in English and applicable local language(s).
- Building Effective Teams.
- Supporting performance transparency: managing and measuring work.
- Embedding risk mitigation, audit readiness and internal controls into daily operations.
EXPERIENCE & EDUCATIONAL REQUIREMENTS
- Prior experience in managing the S2P function in a Shared Services environment
- 5-7 years of relevant experience in a Financial Shared Service center supporting multiple countries / Business Units, preferably Diversified Industrial Products/Manufacturing industry experience.
- At least 3-5 years in a leadership or managerial role, preferably within a shared services or global business services environment.
- Proven track record in delivering on KPIs, SLAs and customer satisfaction.
- Strong accounting background
- Strong SAP knowledge
- Ability to work in culturally diverse teams with many levels of personnel. Education
- Bachelor’s degree or equivalent experience in one of the following: Accounting, Business Administration, Finance, Procurement or a related field.
Competencies
Escazú, SJ, CR, 10202
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