Accountant II - Cash Application

Job Overview

Provides timely and accurate record-keeping and reporting for O2C processes.

Job Requirements

• Establishing and maintaining credit limits.
• Managing blocked sales orders and deliveries.
• Working with customers to resolve open issues of moderate scope.
• Operating under general supervision and developing a strong understanding of the business, including product, industry, and client knowledge.

What your background should look like

• Support migration of O2C processes from countries throughout the Americas to San Jose, Costa Rica and prepare O2C related process documentation (process maps and work instructions)
• Perform cash collection processing (sending reminders, communication via sales channel, direct interaction with customers and sales)
• Execute dunning process
• Prepare customer aging analysis
• Research and resolve of customer dispute cases
• Review clients credit risk and limit status and work with internal stakeholders to recommend changes to limits, including actions to block clients’ credit
• Manage blocked sales orders and deliveries
• Post incoming payments on customer account
• Maintain customer accounts and reconciliation to identify unresolved/unpaid open items

Experience:

• 2+ years of experience in a financial shared service center supporting multiple countries / business units.
• Diversified Industrial Products/Manufacturing industry experience preferred
• Prior experience in collections, disputes & credit management functions in a shared services environment 
• Ability to work in culturally diverse teams with many levels of personnel
• Ability to work with deadlines

Knowledge:

• Undergraduate degree in Finance / Accounting / Business Administration
• Strong written and oral communication skills 
• Proficiency in English 
• Excellent analytical skills. Ability to identify and resolve problems
• Strong communication skills

Competencies