EU Remote Problem Solving Manager Quality Operations
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Why you should join
Be part of a high-impact, international quality team driving real change on the shop floor. Use advanced Shainin methods, work across EMEA, and shape our problem-solving culture all with strong leadership support and 100% remote flexibility.
Your main tasks
Strategic leadership
Drive a culture of operational excellence and structured, data-driven problem-solving across IAE EMEA.
Lead and support high-impact, cross-functional initiatives using methodologies like Shainin, 8D, A3, DMAIC, and Six Sigma.
Ensure consistency and scalability of problem-solving practices across sites.
Customer Focus
Engage with customers on critical issues to ensure robust root cause analysis and long-term satisfaction.
Promote a culture of continuous improvement and accountability to reduce recurring issues and systemic waste.
Coaching & Capability Building
Mentor and coach plant-level problem solvers, building strong local capability and a self-sustaining culture.
Develop practitioners and encourage cross-site knowledge sharing aligned with corporate standards.
Performance & Continuous Improvement
Tackle complex technical issues and support key regional improvement projects.
Ensure correct application of methodologies and track progress on key metrics.
Prioritize impactful projects, support monthly problem-solving reviews, and report results to senior leadership.
Quality Management System, Processes & Standards
Ensure alignment with QMS and industry standards (ISO 9001, IATF 16949).
Participate in customer audits, ensuring effective use of problem-solving tools.
Quality Assurance & Control
Support regional audits, customer 8Ds, and core quality initiatives.
Drive implementation of Quality Core Tools, defect reduction, and preventive actions.
Your ideal background
Education & Experience
Bachelor’s degree in Engineering (Master’s preferred).
10+ years in manufacturing, quality, or industrial engineering—ideally in high-volume or complex industries (e.g., automotive, aerospace, electronics).
3–5 years applying Shainin Red X® or equivalent convergent problem-solving methods (e.g., Multi-Vari, Isoplot, BOB/WOW).
Proven track record resolving chronic/high-impact technical issues.
Leadership & Coaching
Experience leading cross-functional teams in problem solving.
Coaching and mentoring engineers in structured methods (Shainin, 8D, DMAIC, A3).
Red X Master, Master Candidate, or experienced Journeyman preferred.
Skilled in facilitation, training, and technical leadership.
Technical Skills
Solid understanding of Six Sigma, Minitab, engineering fundamentals, and risk analysis.
Familiar with quality tools: FMEA, SPC, QFD, 8D, etc.
Data tools knowledge (Power BI, Tableau, Python, R) is a plus.
Strong analytical mindset with attention to detail and customer focus.
Soft Skills & Other
Strong communication, coaching, and interpersonal skills across all levels.
Fluent in English (written and spoken).
Familiar with standards: ISO 9001, IATF 16949, VDA 6.3.
Six Sigma Green/Black Belt (preferred).
Willingness to travel 25%
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ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 9,000 engineers, working alongside customers in approximately 130 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
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