Senior Field Application Engineer (m/f)

Function:  ENG & TECH - FIELD APPLICATION ENGINEERING
Requisition ID:  1731
Location:  Hannover, NI, DE, 30159
Alternative Locations: 
Education Experience:  -
Employment Experience:  -
Travel:  50% to 75%

Company Information

TE Connectivity (NYSE: TEL) is a $12 billion global technology leader. Our connectivity and sensor solutions are essential in today's increasingly connected world. We collaborate with engineers to transform their concepts into creations - redefining what's possible using intelligent, efficient and high-performing TE products and solutions proven in harsh environments. Our 72,000 people, including over 7,000 engineers, partner with customers in over 150 countries across a wide range of industries. We believe EVERY CONNECTION COUNTS - www.TE.com.


As one of the largest business units of TE Connectivity, TE Industrial is a leading global solutions provider with a broad portfolio of components and system solutions for clients in various industries. The growing demand for personalized products, a never-ending stream of new market requirements, the need for consistently high product quality, and an increasing interconnectedness make the use of highly advanced production systems a must. TE's Industrial solutions provide the basis for this flexible production — by helping our customers to become more connected, addressing Smart Factory needs, connect and transmit vast amounts of data quickly, enable connectivity in harsh environments, increase productivity, meet localized manufacturing needs, and realize energy efficiency requirements. Industrial's primary goals include enabling smarter automation, enabling smarter rail transportation, and empowering intelligent buildings.

Job Overview

TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.

 

The role is home office based in the Hannover region.

 

Responsibilities & Qualifications

 

RESPONSIBILITIES

 

Strategic Planning

  • Develop and execute customer strategic account growth plans in line with our strategy and product roadmap. Ensure profitable revenue growth and account penetration.

Cultivate/Manage Relationships

Develop relationships with key stakeholders (executive level relationships and key decision makers) at the customer through a sales methodology, value proposition and Extraordinary Customer Experience (ECE)

  • Continuously caring for a good trusting relationship between the customer and TE
  • Foster a diverse workforce through inclusion and development.
  • Build customer partnerships by continually demonstrating a strong value proposition and Extraordinary Customer Experience (ECE).
  • Perform Voice of the Customer's and communicate impact to internal stakeholders. Including development of solutions and influencing business directions.

Demand Creation

Secure wins by ensuring innovation (VOC), value-added propositions, early customer engagement and influencing customer touch points. Maintain Extraordinary Customer Experience (ECE) through entire sales cycle.

  • Identify the needs of the customer as early as possible by understanding the Industrial Automation & Control market and the related OEM machinery market.
  • Work out, prepare and present TE proposals (product selection, design solutions and project objectives)
  • Convince the customer to buy in Project Management of new and existing sales and engineering projects from demand creation to production
  • Coordination and early involvement of and on-time communication with all involved TE internal departments (account manager, engineering, production, project management, marketing, etc.)
  • Ensure on time customer delivery of all information, including samples and supporting design and product verification activities
  • Do problem solving and assessing technical complaints

Market Intelligence

Deep understanding of customer markets, market share, competitive landscape, opportunities/challenges, technologies, trends and TAM, PAM, SAM.

  • Knowledgeable of our current/future product positioning to gain or re-gain market share. This also includes identifying the right selling methodology.
  • Understands key components of a Competitive Landscape: customers’ needs and how you can address those needs; how you compare against your competitors in meeting those needs.
  • Drives brand awareness and positioning with our customers (solutions and capabilities).
  • Aligns marketing strategies specific to our customers and selling channels.
  • Promote BU technologies and product capabilities with the customer.

 

QUALIFICATIONS

  • Bachelor’s degree of Engineering in one of the following academic disciplines mechanics, electrics, electronics or relevant
  • 5 years of selling experience of Industrial Machinery Automation & Control applications covering interfaces and communication standards like PROFIdrive, EtherNet/IP, Ethernet POWERLINK, VARAN, EtherCAT, and PROFIBUS
  • Mandatory Automation & Control plus motion & drive and machinery application industry knowledge, preferably from an Original Equipment Manufacturer (OEM) working experience
  • Professional understanding about components and installation concepts for sensor cabling is appreciated
  • Knowledge of sensors also preferred
  • Business fluency in English

 

Competencies

  • Values: Integrity, Accountability,Teamwork, Innovation

 


Job Segment: Application Engineering, Engineer, Manufacturing Engineer, Electronics Engineer, Field Engineer, Engineering

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