Americas FAE Manager

Job Overview

TE Connectivity Ltd. is a $16.3 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

TE Connectivity is seeking  an energetic Field Application Engineering Manager interested in driving growth within TE Connectivity’s Aerospace Defense & Marine sales team. A successful FAE Manager will serve as new business developers, technical consultants, and development engineers, while leading a team of FAEs to drive future growth.  In this management position, you will become a valued participant in strengthening our business and creating an exceptional customer experience, while leading a developing a team of FAEs. 

Responsibilities:

They will be covering all of US and managing a team within US

• Be the initial point of contact for customers’ local engineering groups
• Function as the technical interface between the customer’s engineers and TE community on all existing and new products
• Interact directly with customers daily to assist with deliverables related to customer projects including 
  • new products
  • tolerance analysis
  • test studies
  • testing
• Establish relationships with key customer engineering contacts and decision makers
• Gain a solid understanding of customer’s product set and roadmap
• Penetrate customers’ design cycle to be involved in the early stages
• Represent and be an advocate for the customer
• Use VOC tools to understand the accounts’ technology, strategic direction, and electronic connectivity needs
• Support product & process qualifications 
• Conduct on-site installation, processing concerns, quality issues, and service of product. Train customers on product usage/installation of products when needed.
• Conduct/coordinate product training for distributor sales personnel
• Assist with  part cross inquiries
• Assist distribution partners with TE technical issues
• Support a cross-functional, global team specific to the customer. The team may consist of a Program Manager, Quality Engineering, Logistics, Procurement, Operations, and Sales.
• Collaborate design process with customers to help reduce limited resource usage to get a solid project start into to RTS or PAC process
• Obtain or prototype concept samples for customer input 
• Work with PM groups to ensure OEM documentation and specifications are in line with TE products
• Communicate VOC needs to internal TE Connectivity teams
• Maintain a solid understanding of TE products and future roadmap
   

What your background should look like:

• Bachelor’s Degree required, preferably in Business Administration or Engineering, MBA preferred
• Must have 10  years or more experience with OEM defense customers and/or Tier 1 defense suppliers
• At least 10 years or more in technical field sales or marketing
• Clear, strategic thinker with the ability to execute on priorities
• Innovative problem solver
• Experience working with MS Power Point, Excel, Word, and Outlook (Salesforce is a plus)
• Travel flexibility up to 75 % within the assigned territory or customer base and TE site

A strong candidate will encompass the following skills to successfully compete, and thrive, in a highly competitive market:

• Experience with CRM
• Strong background in sales processes
• Strong analytical and organizational skills
• Target and result driven

Competencies