Continuous Improvement (Intern)

Connections matter. Make yours here. TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, Instagram and X (formerly Twitter).

Click here for to learn more about the TE Connectivity HBCU Career Pathways Program

Segment, Business Unit or Corporate Group
This position will be part of the CHANNEL BUSINESS UNIT--Supporting all TE Business Units, the Channel Business Unit collaborates with approximately 300 distributors around the world on TE's global distribution vision, strategy and business initiatives.

Work Location
The location for this position is REMOTE  

Job Overview 
At TE Connectivity, you’ll help bring our purpose to life by creating a safer, sustainable, productive and connected future. As an Intern in the Channel Business Unit, you will:

• Provide administrative support, maintain project documentation, coordinate meetings, and serve as a communication link between project teams, continuous improvement manager, senior management, and operations
• Identify opportunities for process improvement through data gathering and analytics
• Analyze customer interactions and identify role-specific skill gaps
• Conduct call script testing, document and analyze findings, and provide recommendations on improvement
• Conduct time and motion studies by side barging with frontline employees, document and analyze findings, and provide recommendations on improvement

Responsibilities
At TE Connectivity, you’ll be part of a global collaborative culture where your innovative approach and actions have the potential to transform the world of tomorrow. In this role you’ll:
•    Tactical project coordination 
•    Frontline data gathering and validation 
•    Skill gap audit through call auditing 
•    Call script documentation and testing 
•    Time and motion studies 

You’re the kind of person we are looking for if you:
•    Have Received a High School Diploma or GED 
•    Are currently enrolled in a program or pursuing a BA/BS or MA/MS Degree in Business Administration,  Business Analytics or Program/Project Management from an accredited college or university or have equivalent work history. (In certain circumstances, students who are taking a gap year will be considered.) 
•    Have previous internship or large project experience is preferred 
•    Are authorized to work in the U.S.

I&D
TE Connectivity and its affiliates are equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, ancestry, age, disability, marital status, pregnancy, protected veteran status, order of protection status, protected genetic information or any other characteristic protected by law.
 

Competencies