1. Payroll Operations

• Manage end-to-end payroll processing, ensuring accuracy, compliance, and on-time payment.
• Administer payroll programs including tax, social security, benefits, and statutory payments.
• Validate payroll data, prepare payroll reports, and support month-end payroll closing.

2. Time & Attendance Management

• Oversee attendance records, leave administration, overtime, and shift scheduling.
• Maintain workforce schedules and ensure accurate attendance data for payroll processing.
• Coordinate with managers on attendance, scheduling, and workforce planning requirements.

3. Attendance Exception Management

• Investigate and resolve attendance discrepancies, missing records, and overtime issues.
• Follow up with employees and supervisors to ensure timely corrections and approvals.
• Maintain accurate documentation and audit trails for attendance adjustments.

4. Reporting & Data Controls

• Perform payroll and attendance reconciliations to ensure data integrity.
• Generate regular and ad hoc reports for HR, Finance, Operations, and management.
• Develop workforce metrics and support data-driven decision making.

5. Compliance & Audit

• Ensure compliance with labor laws, tax regulations, company policies, and payroll controls.
• Support internal and external audits by providing accurate records and documentation.
• Monitor regulatory changes and recommend necessary process updates.

6. Employee & Business Support

• Act as the primary contact for payroll, attendance, leave, and overtime inquiries.
• Provide guidance to employees, managers, HRBPs, and business leaders.
• Deliver professional and customer-focused support while maintaining confidentiality.

7. Process Improvement & Systems

• Identify opportunities to improve payroll and attendance processes, controls, and efficiency.
• Support system implementations, upgrades, integrations, and automation initiatives.
• Drive standardization and best practices across payroll and workforce administration.

8. HR Operations Support

• Support broader HR operations and projects as assigned.
• Partner with HR and business leaders to enhance payroll, attendance, and workforce practices.
• Contribute to regional or global HR initiatives when required.

Education

• Bachelor’s degree in Human Resources, Business Administration, Accounting, Finance, or a related field.

Experience

• 8+ years of experience in Payroll, Time & Attendance, or HR Operations.
• 5+ years of hands-on payroll management experience.
• Experience in multinational and/or manufacturing environments.
• Experience supporting large workforce populations.
• Proven track record in payroll compliance, audits, and process improvement.
• Experience with payroll or HR system implementation projects is preferred.

Knowledge & Skills

• Strong knowledge of labor law, payroll, taxation, and social security regulations.
• Good understanding of Time & Attendance, shift scheduling, overtime, and leave administration.
• Strong analytical, problem-solving, and data management skills.
• High attention to detail and data accuracy.
• Advanced Microsoft Excel and proficiency in Microsoft Office applications.
• Experience with HRIS, Payroll, and T&A systems (e.g., SAP, Workday, SuccessFactors, Kronos, or similar).
• Effective communication skills in both Thai and English.
• Strong stakeholder management, collaboration, and customer service orientation.
• Ability to manage multiple priorities in a dynamic environment.