SALES & MARKETING ANALYST II
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Responsibilities
• Being the bridge between customers and TE sources, addressing queries. assuring, and providing for required documentation by customers and continuous follow up with them. Manage Customer Advance Engg, Development teams, Procurement , Integration team function to secure TE products in vehicle application
• Understand Electrical architecture & TE scope in the new applications definition at customer ,
Coordinate with TE Local / Global team to introduce TE products in new applications.
• Connect with OEM teams to know future trends where need to develop / localize the product as per OEM requirement.
• Coordinate for timely submission of Bids / Quotations as per OEM Sales.
• Analyzing online drawings , specifications for new product screenings and reports from sources and verifying them.
• On-site representative of TE, in close proximity to OEM and always available to support them at short notice.
• Presentation Engineering technical proposals in the context of a variety of projects. Present Engineering proposals to win new business & competition replacement to increase TE CPV in respective OEM.
• Coordinates with Advance Engg , Platform Engineering , Development teams, procurement teams at OEM along with TE Internal stake holders to pursue opportunity & engage in early stage to spc in TE products. Coordinate to develop new products & develop Proof of concepts to satisfy customer Application requirement with TE product.
• Staying in control in critical situations and pointing out proposals for a common solution.
• Take any impressions and information at the customer and pass them on to TE in an orderly manner according to topic and relevance.
• Work independently in a solution-oriented manner, coupled with the ability to help self and others
• When required, immediately record complaints on site and pass them on to internal quality management. In case of Warranty , Quality issues , coordinate with team to resolve the topics technically.
• Approval processing for new developments, duplications, replacements, and relocations
• If required, short term takeover of work on site at OEM in the plant and the other OEM locations, resolving initial complaint issues through rework (connector replacement, sealing, component replacement, etc.).
• Prompt communication of specific information on TE portfolio products (automotive relays, sensors, connectors, contacts, etc.) to contacts at OEM.
• Receipt, internal ordering of required sample parts and direct delivery to OEM contact persons
• Receiving, packing, and shipping of sample parts, field failure parts, cable harnesses etc. for further analysis at TE
• Regular communication with the development departments OEM Sales / Application sales team for better response.
• Roll out customer satisfaction survey and take necessary actions to improve customer satisfaction
Education and Knowdledge
• B.Tech. degree in mechanical or manufacturing engineering & Candidate should have a minimum work experience of 4 to 5 years in Automotive industry
• Advanced degree (MBA) or relevant.
• Knowledge of products: connectors, sensors, and processes like molding and stamping
• Should be willing to learn new things and able to provide innovative solutions for the problem faced.
• Frequent visits to customers across South and North India would be required based on Quality incidences.
• Should be flexible with work timings during critical times.
• Excellent computer skills, including MS Office tools
• Strong communication skills, including the ability to explain and teach methodologies
Critical Experience
• Incumbent will be working in Vehicle Applications , development , Engineering and in a similar manufacturing industry & hands on experience.
• Experience dealing with customer in difficult situations and people
Competencies
• Business acumen; Knowledge of products, tools and processes to be able to identify defects and address them effectively
• Execution, planning, scheduling, and control: Determine the need for material and capacity to address expected demand, execute the resulting plans, and update planning and financial information to reflect the results.
• Reporting and documentation skills: Knowledge of how quality reports are prepared and act as a filter for quality documentation with respect to customer complaints.
• Analysis and prioritization: being able to effectively analyze cause of customer complaints and address them; also being able to prioritize critical activities
• Market intelligence: Understanding the market trends, continuously developing ways to improve processes and prevent discrepancies.
• Communication and negotiation skills: Effective articulation skills to build and maintain positive relationships with suppliers and customers, understand their requirements, negotiate and deliver.
ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
Chennai, TN, IN, 411045
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Manufacturing Engineer, Procurement, MBA, Customer Service, Automotive, Engineering, Operations, Management