Job Description
Job Title:  CUSTOMER SERVICE SPECIALIST I
Posting Start Date:  10/26/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 
Job Description: 

Job Overview

Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.

Job Requirements

  • Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems.
  • Making changes to orders, back-orders, shipping delays or information necessary to process or cancel orders.
  • Handling escalated and unresolved calls from less experienced representatives.
  • Recognizing sales opportunities and preventing the loss of existing business.

What your background should look like

Generally requires Bachelors degree in appropriate field or local equivalent.

Job Locations:

Room 01,605, Building 5, Area B, Weifang High-tech Central B
Weifang, Shandong 261205
China
Posting City:  Weifang
Job Country:  China
Travel Required:  10% to 25%
Requisition ID:  160794
Workplace Type:  Onsite
External Careers Page:  Customer Service