Job Overview

Establishes program metrics, monitors the programs and projects to improve products and processes, and aligns them with the business strategies.

Job Requirements

• Understanding key customer needs from the user data and feedback, coordinating with the functional and team leaders to include and implement the recommendations.
• Monitoring the performance of the existing solutions, identifying the opportunities based on the user data, and emerging trends in the industry.
• Coordinating with key stakeholders and business partners to recommend priorities and strategies and drive optimization using the data.
• Utilizing the reports and analytics to recommend roadmaps and key decisions and communicating strategy and solution to the critical stakeholders

What your background should look like

Generally requires Bachelors degree in appropriate field with a minimum of 5 years of progressively responsible professional level experience; Masters degree or higher or local equivalent may be preferred at this level

Competencies