Customer Field Engineer (m/w/d)

Job Overview

TE Connectivity's Account Management Teams are responsible for selling TE's products, systems or services, providing detailed technical product information and maintaining relationships with customers in assigned geographic territory, industry or accounts.

Become the main customer interface for all technical requirements; with the ability to understand and prevent customer needs and mobilize internal TE resources for timely and effective resolution.

• Be the customer voice representing customer wishes with the aim of finding a solution that is acceptable to both sides and ensures a good customer relationship and customer satisfaction
• Analysis of customer wishes and strategies, continuous information and exchange with the key areas in-house and control of decision-making processes
• Motivate TE resources to drive alignment and follow up to drive actions / conclusions, including escalations when needed

Develop customer intimacy and trust with TE technology, by coordinating Techdays and workshops.

What your background should look like:

• Strong technical background, with expertise in HV 
• Completed studies in engineering, preferably electrical engineering 
• Several years of experience in sales engineering / account management / product or project management with commercial experience
• Experience in the automotive/Commercial transport market, preferably in the area of German OEM or harness maker 
• Fluent in German and English
• IT experience - Microsoft Office, optional: SAP project planning tools, Salesforce
• Outgoing, communicative and assertive demeanor with good presentation and negotiation skills
• Strong interest in the sales of technically sophisticated products
• Willingness to travel – anticipated to be min. 25% at customer premises in the area of Munich and Stuttgart

Competencies