Principal Product Manager - Technical (Remote)

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

Position Overview
We seek a seasoned, highly motivated, customer-obsessed Principal Product Manager to spearhead developing and enhancing our online self-service tools and increased automation. As a pivotal team member, you’ll drive the vision, strategy, and execution of one or multiple highly complex and ambiguous self-service solutions to provide customers with an intuitive and efficient online experience. Your expertise in digital product management, user experience, and cross-functional collaboration will be essential to succeed in this role.

 

Job Responsibilities

  • Strategic Vision: Develop a comprehensive roadmap for self-service online tools aligned with TE’s strategic priorities, market trends, and customer needs.
  • Product Development: Lead the end-to-end product lifecycle, from ideation to launch and iteration, collaborating closely with cross-functional teams, UX/UI designers, engineers, and stakeholders.
  • User-Centric Approach: Conduct in-depth user research, gather feedback, and analyze user behavior to identify pain points, preferences, and opportunities for improvement.
  • User Experience (UX): Partner with internal UX subject matter experts to drive user-centered design principles and to ensure that self-service functionalities are intuitive, easy to use, and aligned with best practices for web and mobile interfaces.
  • Feature Prioritization: Define and prioritize features based on impact, feasibility, and user value, ensuring a delightful user experience while driving toward business goals.
  • Agile Development: Work closely with development teams, utilizing agile methodologies, to guide the product development process, define user stories, and manage the product backlog.
  • Cross-functional collaboration: Collaborate with design, development, quality assurance, and other relevant teams to ensure the successful implementation of self-service features within the established timeline and quality standards.
  • Testing and Quality Assurance: Partner with the engineering team to develop test plans, coordinate testing efforts, and participate in user acceptance testing and quality assurance activities to ensure the self-service capabilities function as intended and are defect-free. Ensure product acceptance and readiness at critical phases of the delivery cycle.
  • Metrics and Analytics: Establish key performance indicators (KPIs) and utilize data-driven insights to continuously optimize tools, track performance, and iterate for improvement.
  • Change management and launch: Work with Channel’s Learning & Development team to drive training and change management
  • Stakeholder Communication & Engagement: Regularly communicate project updates, progress, and challenges to stakeholders at various organizational levels. Effectively communicate product strategies, updates, and insights to internal teams, ensuring alignment and support for product initiatives.
  • Coaching: provide coaching and feedback to grow and develop the rest of the product manager team members. 
     

What your background should look like:

Qualifications:

  • Proven experience (8+ years) in digital product management, preferably in launching self-service features or similar digital initiatives.
  • BA/BS degree in Business, Marketing, Internet Technology, or a related field
  • Passion for building technology that delivers outstanding customer experiences
  • Clear communicator with strong writing, editing and documentation skills
  • Strong analytical and problem-solving skills with the ability to use data and metrics to back up assumptions, recommendations and drive actions
  • Superior organizational skills, plus ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration in multiple geographies
  • Experience working directly with Engineers on product enhancements
  • Experience working in an Agile/Scrum environment
  • Experience with Jira (or equivalent)
  • Ability to challenge certain feature sets or ideas in a positive and collaborative manner
  • B2B and Manufacturing Industry experience is a plus

 

Join our team and play a pivotal role in revolutionizing the way our customers engage with our products and services through innovative and intuitive self-service online tools. We'd love to hear from you if you're passionate about shaping exceptional user experiences and driving product innovation!

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

COMPENSATION
•    Competitive base salary commensurate with experience: $151,000 - $226,400 (subject to change dependent on physical location)
•    Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges based on the experience/qualification of the selected candidate and internal and external equity.
•    Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
•    A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

EOE, Including Disability/Vets

Location: 

Berwyn, PA, US, 17053

City:  Berwyn
State:  PA
Country/Region:  US
Travel:  10% to 25%
Requisition ID:  126875
Alternative Locations: 
Function:  Sales & Marketing


Nearest Major Market: Harrisburg

Job Segment: User Experience, Product Manager, QA, Quality Assurance, PLM, Technology, Operations, Quality, Management