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Sachbearbeiter Customer Support (m/w/d)

Job Posting Title: Sachbearbeiter Customer Support (m/w/d)  
Job ID: [[id]] 
Job Code: 30003105    
Segment: [[segment_1]]   
Business Unit: SENSORS SOLUTIONS (50375931)  
Building: FSO - Oberschoneweide (S81)  
Band/Level: 6  
Hiring Manager: Riccardo Gaster  
Recruiter: Marcus Braukmann  
Relocation: No  
Travel: None  
Employee Referral Amount: $0.00  
Education Experience: Other  
Employment Experience: 3-5 years  


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.

Your Profile

  • Successfully completed commercial training or a degree in business administration 
  • Relevant professional experience in the field of customer service, preferably from a similar product environment 
  • High degree of customer- and service-oriented thinking and acting 
  • Basic technical understanding, flexibility and ability to work under pressure 
  • Ability to work in a team and strong communication skills 
  • Good, proven written and spoken English and German skills
  • Good SAP knowledge
  • Good knowledge of common MS Office applications (especially Excel)


Your Tasks

  • Independent, complete processing of orders, from order entry to invoicing
  • Processing incoming written or telephone customer enquiries 
  • Coordination with the various internal departments 
  • Independent maintenance of master data 
  • Administrative and organisational support in day-to-day business

 

Competencies

Values: Integrity, Accountability,Teamwork, Innovation

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

COMPENSATION
•    Competitive base salary commensurate with experience: $xxx – xxx (subject to change dependent on physical location)
•    Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
•    Total Compensation = Base Salary + Incentive(s) + Benefits
BENEFITS
•    A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.

Location: 

Berlin, BE, DE, 12459

City:  Berlin
State:  BE
Country/Region:  DE
Travel:  None
Requisition ID:  76028
Alternative Locations:  Oberschöneweide
Function:  Customer Service


Job Segment: Equity, ERP, SAP, Pre-Sales, Customer Service, Technology, Finance, Sales

Apply now »