TECHNICAL SALES ENGINEER I

Job Description

TE Connectivity Ltd. is a $16.4 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

Job Overview

The Solution Center Team plays a crucial role in driving customer growth and enhancing customer experience for the Enterprise and Distribution Channel business unit. With over 400 dedicated professionals, the team offers global support, helping customers and distributors engage with TE Connectivity, providing expert technical advice and delivering high-quality business opportunities.

Responsibilities:

Provide expert guidance on TE Connectivity products and solutions to support customer projects and address their needs.

Respond to customer inquiries via various channels like chats, calls, emails and web forms offering technical support and recommending suitable solutions.

Generate high-quality opportunities by highlighting the value of TE’s products and services to prospective customers.

Build and maintain relationships with customers through regular touchpoints and follow-ups.

Work with internal teams (sales, R&D, engineering, quality, customer service, production) to resolve technical queries and fulfill customer requests efficiently.

Leverage in-depth knowledge of TE products to provide tailored solutions that meet customer requirements.

Address customer technical challenges and ensure successful project outcomes.

Gather customer feedback to continuously improve the customer experience and refine internal processes.

Skills & Qualification

B.E / B.Tech in Engineering (EEE, ECE, Mechanical, or related field) or Business degree (equivalent experience considered).

Proven experience in technical sales or sales engineering with a focus on customer engagement and problem-solving.

Strong problem-solving, communication, and organizational skills.

Self-motivated, team-oriented, and proactive with a passion for exceptional customer experience.

What your background should look like: