SUPV SYSTEMS ENGINEERING

Job Overview

Collaborates with various stakeholder groups, supervises the activities of junior systems engineers, and provides input to the team's technical objectives.

Responsibilities

Integrated System Design & Architecture

Define the technical architecture for the entire identification ecosystem, ensuring seamless interaction between software, firmware, and hardware components.

Lead the technical integration of new printer models and software features into TE's product portfolio.

Develop and maintain system-level specifications and interface control documents

Hardware Development & Lifecycle Management
Serve as the primary technical expert for all thermal transfer printer hardware and accessories.

Collaborate with suppliers to define hardware requirements, specifications, and customizations.

Oversee the hardware product lifecycle, including obsolescence planning, replacement strategies, and end-of-life management.

Ensure all hardware complies with relevant safety and environmental regulations (e.g., CE marking, RoHS, WEEE) and manage the certification process.

Software Development
Contribute to the development of our in-house software platform, ensuring it is intuitive, robust, and meets customer needs.

Define requirements for software-hardware interaction, including printer command languages, drivers, and Application Programming Interfaces.

Work closely with the software team to troubleshoot integration issues and validate firmware updates.

End to End System Validation & Support
Design and execute comprehensive test plans that validate the functionality, reliability, and performance of the complete hardware-software system.

Serve as the escalation point for complex technical issues, providing expert support to our global customers and field teams on the entire integrated solution.

Conduct customer interviews and gather Voice of the Customer (VOC) to identify system-level needs and opportunities for innovation.

Education and Critical Experinece

• Bachelor’s degree in systems engineering, Mechatronics, Electrical Engineering, Computer Science, or an equivalent discipline.
• Direct experience in industries such as industrial automation, printing/labeling systems, IoT device development, or other related fields is highly desirable.

Technical Competecies

Deep knowledge of thermal transfer printer technology, operation, maintenance, and troubleshooting.

• Software Development Principles: Strong understanding of the Software Development Lifecycle (SDLC), API design, and hardware-software integration protocols.
• Familiarity with how firmware operates on hardware and the process for defining, testing, and deploying updates.
• Ability to design, document, and execute system-level validation and regression tests.
• Knowledge of CE marking, RoHS, WEEE, and other relevant safety and environmental regulations.

Professional Competencies

• Strong analytical skills to diagnose and resolve complex issues that span both hardware and software domains.
• Excellent written and verbal skills to effectively collaborate with cross-functional engineering teams, suppliers, and stakeholders.
• Ability to understand and translate customer workflows and pain points into actionable technical requirements.

Ability to manage multiple projects effectively, prioritizing workload and meeting deadlines in a dynamic environment

Competencies