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SOLUTION CONSULTANT IV


At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

The Solution Center Team supports the Enterprise to drive Customer Growth and Experience and the Distribution Channel business unit to make it easy for our Distribution partners to do business with TE. The organization consists of more than 400 employees who provide global service to both Customers and Distributors and drive growth for the organization.

Your Responsibilities

You will play a fundamental role in achieving our growth targets through a passion to serve. Your main responsibilities will be to:

  • Develop, enhance and grow customer relationships through lead generation, building an opportunity pipeline, nurturing customers through their buying journey and driving customer loyalty.

  • Offer Solutions to customers that add value to them as they reach out for support throughout their journey – “Research to Cash”.

  • Become an expert on the TE value proposition - Technical Expertise, Superior Service, ability to demonstrate your knowledge and influence buying decisions through our innovative product solutions.

  • Understand landscape of small and medium customers by actively probing, providing options and solutions as well as treating customers as valued.

KPIs:

  • Customer Effort Score (CES), First Contact Resolution (FCR), Lead creation, Opportunity management & Revenue generation.

What your background should look like:

  • Demonstrated ability to solve problems, influencing skills and ability to deal with ambiguity
  • Strong verbal, written and presentation skills
  • Proven ability to initiate, organize and complete multiple tasks in a timely manner
  • Bring creative and new ideas to work
  • Must be resilient and prefer an environment that embraces change
  • Must be able to win Customers through storytelling and engaging conversations.
  • Ability to be flexible with work schedule, including weekends and holidays
  • Consultative selling experience desired
  • Relevant product or industry experience desired

 

Education

  • Bachelors degree preferred (e.g. Engineering/ Business/ Marketing)

Competencies

Building Effective Teams
Managing and Measuring Work
Motivating Others
SET : Strategy, Execution, Talent (for managers)
Values: Integrity, Accountability,Teamwork, Innovation

About TE Connectivity
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive and connected future. Our broad range of connectivity and sensor solutions, proven in the harshest environments, enable advancements in transportation, industrial applications, medical technology, energy, data communications and the home. With approximately 80,000 employees, including more than 7,500 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.

 

What TE Connectivity offers:
We offer competitive total rewards compensation. Our commitment to our associates includes offering benefit programs that are comprehensive, competitive and will meet the needs of our associates.

  • Generous 401(k) Plan
  • Tuition Reimbursement
  • Benefits start on day one
  • Charity Donation Matching Program
  • Competitive Paid Time Off
  • Employee Resource Groups
  • Employee Stock Purchase Program
  • Healthcare for Associates and Families
  • Health and Wellness Incentives
  • Life Insurance and Disability Protection

Throughout our Global reach and various Business Units, we take a balanced approach to the benefits we provide. Many benefits are company-paid, while others are available through associate contribution. Specific benefit offerings can vary by location.

Location: 

Bangalore, KA, IN, 560070

City:  Bangalore
State:  KA
Country/Region:  IN
Travel:  None
Requisition ID:  73273
Alternative Locations: 
Function:  Customer Service


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