SALES OPS SUPPORT III

Job Overview

TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives.

Roles & Responsibilities

ROLE OBJECTIVE

The team will be responsible for supporting the Sales & Marketing Team for Automotive in EMEA. In their daily job by overtaking mainly technical tasks to ensure an extraordinary customer experience towards internal and external customers. This also includes Product Management and S&OP. The team will support mainly in the business background of the Sales & Marketing Organization. This role does not INCLUDE any field sales activities or cold calls!

RESPONSIBILITIES

• Intensive communication with the international internal customers, mainly in English and Partial communication with external international customers.
• Handling of distribution of PCN (Product Change Notification) to external customers and ensuring a fast response to customers feedback/questions
• Reading and Analyzing Technical documentation and all types of Drawings.
• Coordination with different Internal teams based on customer query and Supporting Account Managers on Administrative Support
• Support Project Management work for Sales & Marketing Organization.
• Handle RFQ (Request for Quotation) and RFI (Request for Inquiry).
• Handling purchase requisition and PR follow ups, creating Internal Orders and Sample order request.
• Responsibility of Customer Portals for Sales related tasks
• Ensuring a strict following of Standard Work Instructions and constant usage of Leader Standard Work
• Responsibility of high quality & on time delivery.
• SharePoint tools and Reports with daily updates

• Ensuring to participate in all kinds of trainings that are offered
• Support the onboarding of new joiners and secure a robust knowledge transfer
• Fully supporting all TEOA initiatives according Star Level requirements and Supporting continuous improvement projects with active participation

 

Desired Candidate

QUALIFICATIONS & EXPERIENCE

• Technical capabilities: Expert functional/domain knowledge
• knowledges in SAP, MS Office, Access, SharePoint, Project Management Tools
• Very good written & verbal English language skills
• Very high customer and service orientation required
• Performance oriented and focused on Quality.
• Six Sigma Tools
• Ability to quickly adapt to new requirements
• Decision making skills
• Willingness to constantly learn also complex processes and scenarios
• Flexible to work in different time zones as per business requirements.

 

Bachelor of Engineering (BE) / BTECH

Exp – 1- 3 Years

Shift – 12 PM – 9 PM

 

 

Competencies