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SALES & MARKETING SUPPORT III

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity's Sales & Marketing Support Teams assist with implementing sales/marketing initiatives by providing technical and/or product information support (i.e., data analysis, tracking, etc.). They are also responsible for planning and coordinating promotional programs and other communications initiatives.

What your background should look like:

Overview:

The team will be responsible for supporting the Sales & Marketing Team for Automotive in EMEA. In their daily job by overtaking mainly administrative tasks to ensure an
extraordinary customer experience towards internal and external customers. This also includes Product Management and S&OP. The team will support mainly in the business background of the Sales & Marketing Organization. This role does not INCLUDE any field sales activities or cold calls! 

Roles & Responsibilities:

 Handling distribution of PCN (Product Change Notification) to External customers.
 Ensuring fast response to customers feedback/questions and Technical related queries.
  supporting PPAP (Production Part Approval Process) Documentation related queries.
 Responsibility of Customer Portals for Sales related tasks
- Handle RFI (Request for Inquiry) and RFQ (Request for Quotation) 
- Analyzing price request and updating new price in Ecommerce as per Internal stake holders
- Analyzing and providing Technical Documents like Production and customer drawings, Specification and tooling documentation.
- Coordination with different Internal departments based on customer query 
- Handling complete Sample management process through various tools.
- Handling SFDC tool for creating and supporting SFDC projects.
 Supporting Account Managers on Administrative Support.
- Handling Purchase Requisition and Follow up Process 
 Support Project Management work for Sales & Marketing Organization
 Responsibility of high quality & on time delivery
 Ensuring a strict following of Standard Work Instructions
 Ensuring a constant usage of Leader Standard Work
 SharePoint tools and Reports with daily updates
 Support the onboarding of new joiners and secure a robust knowledge transfer
 Fully supporting all TEOA initiatives according Star Level requirements
 Supporting continuous improvement projects with active participation
 Participate in all kind of team initiatives/programs
- Intensive communication with the international internal customers, mainly in English
- Partial communication with external international customers
 
Educational Degree:  Any Graduate with Engineering background (Electrical, Electronic, Mechanical and Automobile) and MBA in Marketing.
 
Professional Experience: 

2+ years of experience in Customer Service or Sales & Marketing environment 
Knowledge on Six Sigma tools and Kaizen (Added advantage)
 
Special Qualifications, Knowledge & Skills:


  PC knowledges in SAP, MS Office Packages, SharePoint.
 Very good written & verbal English language skills
 Very high customer and service orientation required
 Ability to achieve Performance oriented.
 Ability to quickly adapt to new requirements and Decision-Making Skills
- Ensuring to meet the quality targets set in terms of customer experience 
 Willingness to constantly learn also complex processes and scenarios
 Flexible to work in different time zones as per business requirements
 Demonstrate ability to meet tight deadlines and possess fast TAT

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

Bangalore, KA, IN, 560070

City:  Bangalore
State:  KA
Country/Region:  IN
Travel:  None
Requisition ID:  74497
Alternative Locations: 
Function:  Sales & Marketing


Job Segment: Engineer, Electrical, Developer, ERP, Sales, Engineering, Technology

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