Global FIS SME

Job Overview

Develops, implements and/or maintains one or more accounting systems: Journal entries, General Ledger, Accounts Receivables, Accounts Payable, Revenue Reconciliation, Cash Flows, etc. in accordance with GAAP policies and procedures. Designs operational procedures and processes that meet audit standards and improve efficiency

Roles & Responsibility:

•Act as Global FIS SME. Go-to-person when resolving issues specific to FIS across the Globe
•Working in conjunction with external application provider FIS, TEIS, Business Units (BUs) and FSC teams across the globe
•Act as focal point for FIS emergencies / FIS adjustments/ ad hoc requests. Identify issues and drive them until completion
•Support the four FSC´s on FIS related topics. Be a trusted business advisor
•Support standardization, transformation and automation initiatives
•Identify TE´s must-have business requirements related to the FIS application. Turn these business requirements into IT solutions together with TEIS and FIS
•Be the focal point for WebFCI (OCR)
•Increase todays FIS Automation (matching, posting or wf sending)
•Identify areas of further FIS automation to free up the AP team from transactional, repetitive, less-valuable tasks. 
•Train FCI and EDC clerks (AP staff) on a regular and ad-hoc (go-lives) base
•Train wf recipients (end users) on a regular and ad-hoc (go-lives) base  
 

Manage the EMEA FIS    

• Monitor the workflow  recipient  mailbox within agreed timelines
• Explain business processes to end users, help new TE colleagues to use the system
• Call end users and share screens. Ask good questions to analyze the incident
• Fix difficult cases. Provide workarounds. Fix the incident finally
• Support FISHelp.AMER and FISHelp CN
• Create auditable Vendor-specific (VS) approver entries. Enforce that the VS Approvers in FIS are set up according to the DOA policy 

Desired Candidate Profile:

Experience:

3+ years of relevant experience in AP and the FIS application 
Good understanding of FIS and SAP
Experience with the SAP ERP system
Experience and practical knowledge of MS office applications.

 

Other skills:

Proficiency in English
Strong organizational and analytical skills
Solid problem solving and detail oriented
Strong written and oral communication skills 
Self-motivated with proven process and FIS application expertise 

 

MOTIVATIONAL/CULTURAL FIT:

•Passion for technology
•Results driven
•Enjoys talking and dealing with people. A people’s person.
•Communicate/train in a friendly and happy way. Even if the going gets tough.
•Able to do Teams call with end users to speed up resolution 
•Write and speak English in a way that it is easy to understand for the non-native English speaker. Able to give the right advise and leave out unnecessary details
•Capable of working independently and balancing multiple priorities
 

Competencies