CUSTOMER SERVICE SPECIALIST II
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview
- Be the face and voice of TE Connectivity to drive company growth by delivering an Extraordinary Customer Experience.
- Coordinates customer/TE Products relationship.
- Supports the clear and effective communication of customer expectations to the organization and demands accountability for performance to agree upon commitments.
- Independently, or as a team member, investigates and resolves customer issues (delivery, price, quality, product and tooling information, etc.).
- Takes complete ownership of problem resolution.
- Utilizes business knowledge to recognize sales opportunities and prevent the loss of existing business.
- Provides timely, accurate, complete responses to customer or sales inquiries.
- Teams with Field Sales, Business Segment Managers, Operations and other TE functions to satisfy customer requirements.
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What your background should look like:
- Experience in Customer Service, Sales Operations, Supply Chain & Logistics
- Customer centric with Excellent communication skills
- Bachelors in technical or business degree preferred or equivalent experience.
- Flexible with Shifts
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Bangalore, KA, IN, 560076
Function:
Customer Service
Job Segment:
Logistics, Supply Chain, Field Sales, Supply, Operations, Customer Service, Sales