CUSTOMER SERVICE SPECIALIST II

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

  • Be the face and voice of TE Connectivity to drive company growth by delivering an Extraordinary Customer Experience.
  • Coordinates customer/TE Products relationship. 
  • Supports the clear and effective communication of customer expectations to the organization and demands accountability for performance to agree upon commitments. 
  • Independently, or as a team member, investigates and resolves customer issues (delivery, price, quality, product and tooling information, etc.). 
  • Takes complete ownership of problem resolution.
  • Utilizes business knowledge to recognize sales opportunities and prevent the loss of existing business. 
  • Provides timely, accurate, complete responses to customer or sales inquiries.  
  • Teams with Field Sales, Business Segment Managers, Operations and other TE functions to satisfy customer requirements.

What your background should look like:

  • Experience in Customer Service, Sales Operations, Supply Chain & Logistics
  • Customer centric with Excellent communication skills
  • Bachelors in technical or business degree preferred or equivalent experience.
  • Flexible with Shifts

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location: 

Bangalore, KA, IN, 560076

City:  Bangalore
State:  KA
Country/Region:  IN
Travel:  None
Requisition ID:  132715
Alternative Locations: 
Function:  Customer Service


Job Segment: Logistics, Supply Chain, Field Sales, Supply, Operations, Customer Service, Sales