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CUSTOMER SERVICE SPECIALIST I

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 
Job Overview
TE Connectivity's Customer Service Teams interact with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. They take and process transactions via phone, internet and correspondence from customers and representatives and respond to inquiries about TE’s products or services. They may promote and sell our company's products or services as well as investigate and resolve customer complaints. A key area of focus is to develop strong business relationships via TE's Extraordinary Customer Experience strategy.
Responsibilities:

This position is the central point of contact for various accounts regarding all daily operational requirements from inquiry and pre-orders needs through all post-order activities. Key performance responsibilities of this role to achieve the goal of Customer Satisfaction improvements include:

Extraordinaire Customer Experience (ECE) and Customer touch point

Satisfaction Management

Customer Relationship & Satisfaction

Manage Service Delivery Process / Execution

Manage Interfaces & Build Service Culture

Skills/ Experience:

Education Experience: Any Graduation/Post Graduation 

Employment Experience: 3-5 years

Competencies
Values: Integrity, Accountability,Teamwork, Innovation
Location: 

Bangalore, KA, IN, 560066

City:  Bangalore
State:  KA
Country/Region:  IN
Travel:  None
Requisition ID:  56337
Alternative Locations: 
Function:  Customer Service


Job Segment: Pre-Sales, Customer Service, Sales

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