CUSTOMER SERVICE ASSOCIATE IV
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
Strengthens customer relationships by acting as a liaison between customer and any internal points of contact.
Job Requirements
- Managing backlog orders and open orders; communicating late deliveries to the customer and internal teams as required.
- Investigating credit and debit requests and queries to issue credit/debit as necessary.
- Answering technical queries from customers using online technical references and to offer alternatives using available resources.
- Driving corrective actions and improvement projects that will raise customer satisfaction levels.
What your background should look like
Typically requires 4 or more years of related work experience. Requires high school diploma. Completion of an AA degree or equivalent is preferred.
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
EOE, Including Disability/Vets
Location:
Bangalore, KA, IN, 560066
City:
Bangalore
State:
KA
Country/Region:
IN
Travel:
None
Requisition ID:
137908
Alternative Locations:
Function:
Customer Service
Job Segment:
Customer Service