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HR Specialist with German

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE's HR Services teams provide direct support to employees, other HR groups and management as part of a centralized function to handle a variety of HR-related transactions. They receive and respond to requests concerning HR policies/programs, appropriately routes requests from employees to others for additional information and may respond to practices inquiries via online resources and/or telephone. The team also processes various paper and electronic forms related to documenting HR activities such as new-hire onboarding, change-of-status, benefits, termination of employment, etc. 

Job Responsibilities:

• The primary point of contact for employee and manager HR-related inquiries through our Telephony and Ticketing System, ensuring timely, quality resolution of all issues raised.
• Create appropriate documentation to support employee and manager transactions through our global HR system, for example, processing new hire transactions, promotions, leaves, separations, etc.
• Research required information using our Knowledge database to handle and resolve customer inquiries.
• Maintain accurate employee records and transferring inquiries to other parties within HR Services or outside of HR Services (HR Business Partner, specialists) as appropriate.
• Identify and escalate priority issues and routing to the appropriate team for a quick resolution.
• Adhere to Service Level Agreements for the timely resolution of all assigned tasks.
• Work with Content Management Team to develop and update desktop procedures, scripts, FAQs and job aids to ensure a consistent experience for all.
• Ensure compliance with all relevant quality and legislative policies, procedures, and controls in the region.

What your background should look like:


• 1-3 years customer contact experience if not educated to degree level.

• Fluent in German, as well as English
• Strong team player with a passion for working in a fast-paced international HR team.
• Desire to build a career in HR with an appetite for lifelong learning.
• Excellent communication skills and attention to detail.
• Ability to meet deadlines and prioritize work assignments.
• Strong customer service orientation.
• Proficient computer skills - good knowledge of the MS Office package
 

Competencies

Values: Integrity, Accountability,Teamwork, Innovation
Location: 

KRAKÓW, MA, PL, 30-552

City:  KRAKÓW
State:  MA
Country/Region:  PL
Travel:  Less than 10%
Requisition ID:  74901
Alternative Locations:  cracow
Function:  Human Resources


Job Segment: Database, HR, Business Process, Technology, Human Resources, Bilingual, Management

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