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ServiceNow Catalog Developer - Junior

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Connectivity’s IT Software and Systems Administration Teams support mainframe, Unix, Linux, and Windows based servers. This includes installation, configuration, ongoing maintenance and backup/recovery of physical and virtual servers. They monitor servers for performance and availability, and works with customers and vendors to troubleshoot hardware and software issues. TE’s IT Software and Systems Administration Teams analyze application requirements and recommend appropriate hardware configuration to meet requirements, install, configure, upgrade, monitor, troubleshoot technical systems software such as middleware, portal, e-mail, collaboration, unified communications, systems monitoring, trouble ticketing, software distribution, etc. They also evaluate new products, upgrade features and recommend toolset selection.

What your background should look like:


Values: Integrity, Accountability,Teamwork, Innovation

ServiceNow Junior Catalog Developer


Job Summary:  
TE Connectivity is offering a ServiceNow Junior Catalog Developer position within its globally acting ITSM Solutions team. We are operating a cloud based ServiceNow instance. In use are several platforms features as well as several applications out of the ITSM and ITOM modules. Further, a service portal with a tremendous growing number of Service Catalogs, Chat, Knowledge Base and Service Alert Center. 
As a ServiceNow Junior Catalog Developer you will be a vital part of our DevOps process and you will be focusing on the development of Service Catalog and Service Portal related requirements. You will collaborate with our Business Analysts and the stakeholders by providing technical conceptions and practical implementation of solutions for our customers from different corporate segments. You will be responsible for designing, implementing, testing, and deploying solutions using current, best practice software engineering aligned to our standards, strategy and ITIL methods.


Specifically, you take on:

  • The requirements analysis regarding the technical design of ServiceNow
  • Implementations within ServiceNow Service Portal and Catalogs
  • Develop and manage Service Catalog Items
  • Prepare documentation for all components of systems as well as user documentation
  • Liaises with ServiceNow Architect and Project Manager on project proposals and the overarching ServiceNow Architecture and Roadmap
  • Troubleshooting of issues on a higher level


Competencies & Experience Required/Desired:  

  • 1-3 years of ServiceNow development experience
  • Experience developing on the ServiceNow platform including the creation and/or customization of the core applications such as Service Request, Incident, Problem, Change, etc.


Good experience with the following technologies/tools/processes:

  • ServiceNow Certified Application Developer
  • ITIL Foundations (Edition 4 - ITIL practices - service management practices) 
  • LEAN, SixSigma, Continuous Improvement processes and tools


Educational Required/Desired:  

  • Bachelor's degree or comparable education in a technical field such as computer science, computer engineering or related field required or appropriate job experience. 
  • Proficient written and verbal communications skills in English (CEFR C1). Additional language(s) are welcome.
  • High capacity for autonomous work with accurate reporting and feedback to manager.

BRNO, 623, CZ, 639 00

City:  BRNO
State:  623
Country/Region:  CZ
Travel:  Less than 10%
Requisition ID:  68996
Alternative Locations: 
Function:  Information Technology

Job Segment: Developer, Engineer, Mainframe, Computer Science, Cloud, Technology, Engineering

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