Why you should join:

Your main tasks:

ERP System Administration 

• Maintain and support the EMAX ERP system and related applications. 
• Configure ERP modules to meet business requirements. 
• Monitor system performance and troubleshoot issues. 
• Manage user access, security roles, and permissions. 
• Coordinate ERP upgrades, patches, and testing activities with the system provider. 
• Perform User Acceptance Testing (UAT). 

Business Process Improvement 

• Analyze current business processes and identify opportunities for improvement. 
• Collaborate with operations, manufacturing, supply chain, logistics, finance, sales and customer service teams to optimize workflow efficiency. 
• Recommend and implement ERP system enhancements. 
• Develop and maintain standard operating procedures (SOPs) related to ERP processes. 

User Support & Training 

• Provide daily support to ERP users and resolve system-related issues. 
• Investigate root causes of data and transaction errors. 
• Develop training materials and conduct end-user training sessions. 
• Attend team meetings, bringing valuable updates to management and colleagues.  
• Serve as the first point of contact for ERP questions and support requests. 

Data Management & Reporting 

• Review and ensure that data integrity across ERP master data is maintained including:,Item masters , Bills of Material (BOMs), Routings, Suppliers, Customers , Inventory records 
• Develop and maintain reports, dashboards, and KPIs. 
• Support data imports, exports, validation, and cleansing activities. 

Project Management 

• Participate in ERP implementation, upgrade, and enhancement projects. 
• Gather and document business requirements including alignment with TE Policies. 
• Coordinate testing activities and user acceptance testing (UAT). 
• Work with software vendors and consultants to implement solutions. 
• Support integration projects with other business systems. 

Manufacturing & Supply Chain Support 

• Support forecasting, production planning, scheduling, inventory control, purchasing, and shop floor data capture within EMAX. 
• Analyze ERP transaction flows impacting production efficiency and inventory accuracy. 
• Assist in improving inventory management and material planning processes. 

Your ideal profile:

• A bachelor’s degree in information systems, Business Administration, Supply Chain Management, Manufacturing Engineering, or related field. 
• Equivalent experience will be considered. 
• 3–5+ years of ERP support, administration, or business systems analysis experience. 
• Experience supporting manufacturing ERP systems. 
• Experience with EMAX ERP is strongly preferred. 
• Experience with data analysis, reporting tools, and SQL preferred. 
• Strong understanding of ERP systems and business processes. 
• Knowledge of: Manufacturing operations, Inventory management, Purchasing, Production planning ,Finance and costing principles 
• Report writing and data analysis capabilities. 
• Proficiency in Microsoft Excel and Microsoft 365 applications. 

Competencies