FIELD APPLICATION ENGINEER (m/f/d)
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview
TE Connectivity’s Field Application Engineering Teams work intimately with customers to recommend products and solutions for new and existing applications. They identify new applications, requirement modifications and enhancements to meet customer specifications and conduct on-site installation and service of product and are responsible for all technical aspects of the sales cycle for potential application of company products to meet customer needs, including identifying opportunities; determining solutions; creating demand; preparing detailed product specifications and technical marketing support; ensuring high quality and timely project execution and conducting follow-up technical support. They also approve operational quality of systems and equipment.
Tasks
• Responsible for performing preventive maintenance and calibration on TE Application Tooling equipment.
• Follow up with customers regarding existing maintenance contracts and maintenance plans. Promote of new maintenance contracts
• Performs troubleshooting and repairs related to TE Application Tooling equipment.
• Installation of new machines, software systems and upgrades
• Performs customer trainings
• Provides assessment and evaluation of warranty issues at customer equipment. Active participation on corrective actions.
• Suggestions on equipment and Field Service process improvements
• Documents and submits complete and accurate reports related to service activities and travelling in a timely manner
• Drives and maintains customer satisfaction.
• Adheres to all company policies, procedures, and code of ethics
• National and International travelling
Required Skills
• Professional education in electronics or mechatronics. Preferred: Technical apprenticeship and experience in field service
• Mechanical, electrical and electronic skills. Basic knowledge in pneumatic and hydraulic
• Structured analyzing and troubleshooting of complex technical issues
• Customer oriented – drives customer satisfaction
• Good Communication / negotiation skills
• PC and MS Office knowledge
• Relevant experience in technical Service organizations
• Driving license
• English language: Fluent in speaking and writing
• Being able to participate in a 24/7 hotline in a rotation basis
• Willingness to travel frequently domestic and to the EMEA region
Competencies
ABOUT TE CONNECTIVITY
TE Connectivity is a global technology leader enabling a secure, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions have been proven in the most demanding environments, enabling advancements in transportation, industrial applications, medical technology, energy technology, data communications, and for the home. With approximately 85,000 employees, including more than 8,000 engineers, we work with customers in nearly 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat and Twitter.
WHAT TE CONNECTIVITY OFFERS:
We are pleased to offer you an exciting total package that can also be flexibly adapted to changing life situations - the well-being of our employees is our top priority!
• Competitive Salary Package
• Performance-Based Bonus Plans
• Health and Wellness Incentives
• Employee Stock Purchase Program
• Community Outreach Programs / Charity Events
• Employee Resource Group
Across our global sites and business units, we put together packages of benefits that are either supported by TE itself or provided by external service providers. In principle, the benefits offered can vary from site to site.
BENSHEIM, HE, DE, 64625
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Application Engineering, Electronics Engineer, Field Engineer, Electrical, Developer, Engineering, Technology