EMEA CUSTOMS MANAGER (M/W/D)

Job Overview

TE Connectivity is building a world-class Global Trade Services (GTS) organization, including Operational Service Centers focused on critical trade services. This role is for a Regional Manager EMEA in the Corporate and Customs Shared Service Center (CCS), which is responsible for supporting centralized core activities to manage Customs and Imports-related projects and shared services in all locations where TE operates. 

This role will be responsible for managing key aspects of the customs compliance OSC, delivering centralized management of customs brokers, country of origin determinations, Customs audits, and other aspects of customs compliance to support TE's operations. Key responsibilities relate to the customs compliance OSC include but are not limited to customs broker management, country of origin determinations, training, and systems deployment and optimization. The role reports to Sr. Manager Customs and Corporate Service Center (CCS),  joining a team of global trade professionals who are passionate about ensuring the future growth of the business by providing business solutions for compliance with global trade laws and regulations. 

Responsibilities and Duties:

• Execute all aspects of the Customs Compliance CCS, including customs broker management, country of origin determinations, and other shared Customs services.
• Maintain TE operations and compliance activities in accordance with applicable customs and import laws and regulations, TE policies, procedures, and controls, in collaboration with GTS Governance Team, and other OSC service areas
• Maintain Service Level Agreements with GTS Operational Compliance teams, including Segment, and BU leads, to ensure sound and consistent business practices and broad company awareness to CCS requirements 
• Leading customs audits directly and indirectly in the whole EMEA region. Define and execute corrective action plans
• Monitor and maintain customs simplified procedures and AEO statuses for TE Legal entities in the EMEA region
• Design and leverage trade data analytics to identify compliance risks, cost-savings opportunities, and other metrics of value and effectiveness
• Contribute to strategic projects focused on enhancing the capabilities of TE's systems impacted by customs considerations to drive efficiencies and cost savings for the company 
• Partner with GTS Governance to monitor trade compliance regulatory and legislative changes, assess the potential impact on the business, and determine the necessary actions and communications with the appropriate stakeholders
• Partner with GTS Governance to review competitive contracts, evaluate the scope of services, and ensure that TE receives best-in-class partners, services, and systems
• Lead people at various levels and from different cultures and develop team members into Subject Matter Experts (SME)
• Conduct periodic planning sessions in collaboration with GTS Governance, and Operational Compliance teams to align on strategy, results, and opportunities

Knowledge and Experience Required:

Success in the role requires strong analytical and creative problem-solving skills, strategic analysis and planning capabilities involving complex situations, highly developed oral and written communication skills, and the ability to coordinate interdisciplinary teams (internal and external) to drive issues and projects to conclusions.  In addition, a successful candidate will have the following qualifications, experience, and skills:

• Bachelor's degree required (international relations, supply chain, law, or related field preferred)
• Fluent in English
• 6+ years of experience in international trade, focusing primarily on EU trade compliance and management of Customs imports programs
• Preferred: 3+ years of experience in communications, industrial, or transportation industries
• Experience with direct supervision of personnel and developing, creating, and managing a compliance team
• Knowledge and expertise in customs valuation (transfer pricing, assists, and reconciliation)
• Functional knowledge of customs and imports topics in multiple jurisdictions 
• Proven ability to build trust and work with a variety of business groups in a dynamic global organization
• Highly developed decision-making skills in a fast-paced environment
• Proven ability to execute and provide results despite challenges and setbacks
• Excellent organizational habits and priority management 
• Customer-focused with a commitment to quality
• Experience in leading teams remotely
• Some travel may be necessary for the fulfillment of responsibilities 10-20%